Job Description: The Lettings Negotiator will have experience of the full lettings process, but will mainly focus on property maintenance and compliance ensuring properties are managed efficiently delivering outstanding service to both tenants and landlords. The role includes managing the Fixflo database, dealing with property maintenance issues, logged by Tenants, raising works orders, arranging access for contractors to completion of works and processing invoices. The Lettings Negotiator will be an integral part of the established team, working together to ensure the smooth running of the overall remit. Key Responsibilities: Monitor and process property maintenance issues and compliance Overall knowledge of the Lettings remit from launch of property to end of tenancy process Able to process applicants, registrations, and viewing activity; match applicants with suitable properties Support all property marketing activities as required Ensure compliance with Money Laundering Regulations and internal procedures Knowledge of residential property legislation under the Renters Rights Act and Welsh Act 2016 is essential Required Competencies: MARLA qualified (preferred) Knowledge of Fixflo/Reapit/Propman (preferred) Confident Communication Team player Client Focus Continued Personal Development Desired Experience & Skills: At least 12 months lettings experience; with property management and compliance experience highly advantageous An understanding of the Renters Rights Act and the changes ahead, and the Welsh Act 2016 Strong customer service skills Excellent communication, negotiation, and relationship-building skills Organised diary management and attention to detail Ability to work proactively and handle multiple tasks confidently Benefits: Salary: £26,000-£27,000 DOE 25 days holiday plus Bank Holiday and Christmas New Year Private pension Mileage allowance - 60p per mile Friendly working environment Interested? For more information about this vacancy, please contact Megan at Proactive Personnel, Telford.