Overview:The Stock Controller plays a crucial role in the daily retail operations by supporting the team and maintaining high standards in the back-of-house environment. This position ensures that deliveries are accurately received and processed, stock levels are well-managed, and the stockroom is kept organized and secure. This is a great opportunity for someone who is detail-oriented, proactive, and passionate about operational excellence in a luxury or high-end retail setting. Responsibilities:Key Responsibilities
* Receive and process all deliveries with accuracy and efficiency
* Maintain accurate stock levels and control stock discrepancies
* Follow company stock handling procedures and policies
* Support stock transfers between stores and process faulty items in line with company procedures
* Ensure stockroom security, organization, and cleanliness at all times
* Maintain the replenishment of packaging supplies (bags, boxes, tissue paper, etc.)
* Execute regular stock inventories (weekly and annual counts)
* Support and train store team members on back-of-house tasks and procedures
* Maintain awareness of and implement in-store loss prevention procedures
* Adhere to all Health & Safety and company operational guidelines
Previous experience in a stock control or back-of-house retail role is essential
* Proficient in using stock management systems and retail technology
* Strong organizational and time-management skills
* Excellent verbal and written communication skills
* Quick learner with strong attention to detail
* Ability to work independently and within a team
* Punctual, adaptable, and committed to high standards
* Passionate about retail, fashion, and industry trends
Required Qualities
* Reliable and energetic with a hands-on attitude
* Detail-focused and highly organized
* Solution-oriented with a proactive mindset
* Flexible and adaptable to changing priorities and working hours
* Willing to learn and contribute to the team's growth
* Maintains a professional and positive approach at all times
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