What we are looking for? Essential:
Job Title: Senior Technology Sales Development Representative (SDR) / Team Leader
Location: Liverpool (Hybrid - 3 days in the office)
Salary: £32,000 - £35,000 + uncapped OTE
Contract type: Permanent
About The Role
Are you ready to take your IT sales career to the next level while shaping the next generation of talent? Join our award-winning IT Services and Solutions company, where we deliver world‑class cloud technologies wrapped in first‑class service—and make a real impact on our customers' success.
We are building out a new SDR team in Liverpool and are looking for an experienced SDR who is looking for the next step in their career. You will bring a passion for coaching and mentoring the next group of entry level SDR's and play a key role in the success of the team.
Alongside the leadership elements, you will be hands on with speaking to businesses to understand their IT, Cyber and Telecoms infrastructure.
The role of the Senior SDR is crucial to our success in building a diverse and profitable base of customers. A successful Senior SDR will motivate a team to generate opportunities to engage with businesses, allowing us to work with them to become a long‑term trusted advisor.
This role is Liverpool based with the expectation of limited travel to other offices to support Sales days.
Please note that this is a Hybrid role with onsite requirement 3 days a week. You must be able to commute to the office and have your own transport.
What You'll Do
* Manage, coach and motivate a team of Sales Development Representatives
* Work with Marketing Managers to deliver calling campaigns into existing customers and prospect data
* Identify opportunities and generate appointments to build a strong pipeline of new business
* Understand customers' business goals and demonstrate how technology can accelerate their growth
* Generate leads and referrals for additional products and services
* Maintain customer records in our CRM system
* Maintain accurate records in our CRM and report on team performance.
* Support your team to exceed targets while creating a positive, high‑energy work environment.
Requirements
Essential
* Proven experience in tech sales.
* Passion for coaching, mentoring, and developing junior team members.
* Excellent communication and active listening skills.
* Ability to motivate and lead a team to success.
* Persuasive negotiation skills, combined with a polite, friendly manner.
* Patience and skill to engage customers in meaningful conversations.
* Strong drive to achieve and exceed targets
Desirable
* Previous Team Leader experience
Benefits
We offer a wide range of benefits and incentives to our employees including:
* Company Pension Scheme and matching contributions
* Company Perks portal
* Private Medical insurance
* Life assurance
* 25 days holiday plus bank holidays plus holiday trading
* Your Birthday off, on us
* Health Club and Wellbeing Scheme
* ARO Shares after 12 months employment
* Employee Assistance ProgrammeTechnical Training Academy and E‑learning
* Hybrid working
About ARO
ARO has 25 years' experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.
As one of the UK's leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.
To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.
In 2021 we were awarded the People Insight's Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.
Why Work for ARO
At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!
If even 80% of this matches your experience and attributes, we would be delighted to hear from you.
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