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Customer service advisor

Wellington (Shropshire)
Nissan Wellington Somerset
Customer service advisor
£30,000 - £42,000 a year
Posted: 21 September
Offer description

Job Overview

A great opportunity to join the Wellington Nissan team. A Multi Award Winning business.

We are looking for a Service Advisor to work within the service department.

Required skills

* Ability to work well within the service team
* Maximise service department profitability
* Excellent communication and strong customer service skills
* Maintain positive relationships with customers to ensure excellent customer retention
* Excellent organisation and the ability to work well within deadlines
* Communicate well with the workshop to ensure that vehicles will be ready on time
* Ability to upsell retention products and additional work

Experience:

· No experience necessary, training will be given to the successful candidate

· Experience in using Keyloop is advantageous

· Strong communication and customer service skills are key

Benefits :

Family owned business with long serving Management Team

Christmas and birthday gifts

Loyalty reward – 5 years of service entitles the team member to 1 month off fully paid or 1 months additional pay

Discounts on new cars, parts and servicing for you and your family

One free MOT a year

Training in house and at the Nissan Academy

24 days annual leave plus bank holidays

working hours, Monday - Friday, 8am - 6pm with alternate Saturday mornings, 8.00am – 13.00pm

Job Type: Full-time

Salary: £30k per year plus and individual bonus scheme OTE 38k +

Benefits:

* Company pension
* Employee discount
* Referral programme
* Team events fully paid – Go karting / Sporting events / Paintballing

Supplemental pay types:

* Bonus scheme
* Commission pay

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Additional pay:

* Commission pay
* Loyalty bonus
* Performance bonus

Benefits:

* Company events
* Company pension
* Employee discount
* Referral programme

Schedule:

* Monday to Friday
* Overtime

Ability to commute/relocate:

* Taunton, Somerset: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: £30,000.00-£42,000.00 per year

Benefits:

* Company events
* Company pension
* Employee discount

Work Location: In person

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