First impressions are the most important, right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest receives a warm, vibrant Village Hotel Club welcome. You will be a font of knowledge, knowing every detail about the hotel and local area, making recommendations and solving problems before they become issues. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.
Join us, and we can offer you benefits such as…
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49, including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift in our Village Hotel Starbucks stores.
* Excellent training and development, including our Rising Stars and Talent Academy programmes.
* An engaging training experience across various hotel areas, utilizing our Mobile Gaming training platform.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* A range of Well-being and Healthcare benefits, along with monthly well-being programmes to support your mental health.
* Prioritizing your Mental Wellbeing with Mental Health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown options via Wagestream.
* Access to our Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, supportive, and inclusive work environment with regular team events.
* Reward and Recognition Incentive schemes.
* Anniversary rewards for key milestones of service.
* Electric car salary sacrifice scheme.
* Your birthday off, guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* A variety of BIG People Days to celebrate, reward, and recognize our employees and their communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme.
* Life Insurance.
* T&Cs apply based on your contract.
But what we need from you…
* Personality, and plenty of it.
* A great memory to add that personal touch for returning guests.
* A proactive problem solver.
* A passion for delivering the best guest experience.
* Strong communication skills.
* A team player with the ability to collaborate across departments.
Come and be part of something new and special — Work, Grow & Play the Village Way!
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