Overview
This is a role which is instrumental in assisting in the development and implementation of the supported housing service. You will have a real opportunity to make a difference to older people's lives and empower people to remain in their own homes longer and prevent social isolation. You will work closely with colleagues in a locally based team, providing support and assistance to older people, generally aged 50 upwards in the local area. This will involve you in providing housing management and housing related support to customers in council tenure and to customers in private rented and owner occupier accommodation. You will need to be customer focused, able to engage with older people and to work flexibly, with the ability to respond to emergency situations as well as undertake planned support visits and assist with identifying and delivering housing support needs. You will work closely with a Housing Support Coordinator in order to assist them in the development of the service. This is an exciting challenge and opportunity to help deliver and shape services for older people in the city. Although you will work primarily within a geographic area as part of a team, you may be required to cover Courts in other teams, across the City.
Responsibilities
* Provide housing management and housing related support to customers in council tenure, in private rented and owner-occupied accommodation, engaging with older people and responding to emergencies as well as undertaking planned support visits.
* Identify and deliver housing support needs and assist with developing the service in collaboration with a Housing Support Coordinator.
* Work as part of a local team, with flexibility to cover Courts in other teams across the City as required.
Requirements / Qualifications
* No formal qualifications are necessary as relevant training will be given; willingness to participate in ongoing relevant training is required.
* Experience in dealing with safeguarding and working with vulnerable adults is preferable.
* A good level of IT skills is required for the use of online systems, and familiarity with Microsoft packages such as Word, Outlook, etc.
* A clean, full driving licence is required, as you will be required to use your own transport during working hours for which a car allowance will be given.
* The post is subject to Enhanced DBS check.
Salary and Benefits
Salary: The salary band for this role is £32,061 - £36,362. The starting salary is £32,061 with annual progression through the salary bands. Here at SCC we have a range of different perks and benefits, a few examples can be found below.
* Excellent local government pension with 16.8% employer contribution, death in service benefit of 3 x salary and optional salary sacrifice shared cost AVC.
* Generous holiday allowance (25-31 days, based on role and service).
* Flexible working options (role-dependent).
* Family-friendly policies including Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents.
* Training and development, including coaching and mentoring.
* Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to staff networks.
* Veteran-friendly employer with the Armed Forces Covenant.
* Retail discounts and savings through the Southampton City Council benefits platform.
* Discounted memberships at local sports and fitness centres.
* Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans.
* Employee volunteering scheme with 2 paid days leave to volunteer.
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