Title: Forward Deployed Engineer – AI & Customer-Facing Technical Leader
Location: Remote
Travel: Customer visits 4–5 days/month; occasional team gatherings
Salary: £110,000 - £130,000
Tech: Python, JavaScript, Azure, AWS, AI, LLM's, RAG
Industry: AI Consultancy
Immersum are supporting the growth of an AI consultancy who are on a mission to build something extraordinary. They integrate digital and human intelligence, helping clients use AI as second nature. They create meaningful work that drives positive change, giving customers a competitive advantage while building a culture of innovation and impact.
We’re looking for talented engineers to join a customer-facing AI practice, as Senior Forward Deployed Engineers. You’ll work directly with clients to uncover problems, build prototypes, and guide full AI-enabled solution lifecycles.
This is a role for engineers who:
* Enjoy building real software that makes a difference
* Are passionate about AI and its practical application
* Thrive at the intersection of technical leadership and client engagement
What You’ll Do
Customer-Facing Leadership
* Lead discovery workshops with technical and business stakeholders
* Represent the organisation’s technical capabilities in high-stakes client meetings
* Build trust and long-term relationships with engineering teams and decision-makers
Solution Development & Architecture
* Build and iterate working AI prototypes quickly
* Architect scalable, maintainable systems from prototype to production
* Make sophisticated technical decisions balancing AI innovation, quality, and deployment needs
Technical Mentorship & Team Growth
* Guide engineers through technical delivery, code reviews, and architectural discussions
* Elevate team capabilities through knowledge sharing, mentoring, and internal workshops
* Contribute to best practices, reusable components, and solution standards
AI Mastery & Innovation
* Implement AI solutions leveraging LLMs, foundation models, and retrieval-augmented generation (RAG) systems
* Design evaluation frameworks addressing bias, hallucination detection, and business impact
* Explore novel AI applications while integrating traditional ML techniques where appropriate
Skills:
* 5–8+ years building robust, scalable software systems
* Full-stack development capability across modern technologies
* Client-facing experience or technical consulting skills
* AI curiosity and hands-on experimentation with tools like ChatGPT, Claude, GitHub Copilot