Head of Compliance
Salary: DOE
Location: Southport/Manchester/Liverpool/Bolton/Hybrid
Head of Compliance
Location for this role Hybrid – Manchester / North West
Office Locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton, and Cambridge
Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.
Fletchers Group have a fantastic opportunity to join our growing Team.
Are you a Compliance leader ready to shape and drive a robust compliance culture within a growing legal services group? Fletchers Solicitors are seeking an experienced Head of Compliance to play a pivotal role in safeguarding our regulatory standards and supporting our ambitious strategic plans.
Reporting directly to the Director of Compliance and working closely with our Chief Legal Officer, this is a high-impact leadership position where you will influence business-wide compliance strategy, lead and develop a talented team, and collaborate with senior stakeholders across the organisation. This role offers a unique opportunity to be at the forefront of legal transformation, supporting business growth through mergers & acquisitions, and ensuring our systems, processes and people uphold the highest standards of ethical and regulatory compliance.
If you’re a proactive, commercially astute compliance professional with deep regulatory expertise (SRA, FCA, GDPR) and a passion for driving continuous improvement, we’d love to hear from you. Join us in shaping a safe, innovative and compliant future for one of the UK’s leading legal services providers.
In return Fletchers offers:
1. 35 hours working week
2. Bonus scheme (subject to targets being met)
3. 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
4. Pension scheme with tax-efficient salary sacrifice option
5. Life Assurance Policy
6. Medicash policy to cover some dental, optical and other medical expenses
7. Company sick pay
8. Enhanced Maternity, Paternity and IVF schemes
9. Flexible, agile working environment with a positive work-life balance
10. Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
11. Monthly voucher awards for winning nominees
12. A genuinely supportive and friendly culture
13. Ongoing training and professional development opportunities
Main Responsibilities:
1. Strategy & Leadership
14. Supporting Executive Leadership Team (ELT) and Senior Leadership Team (SLT) on all legal and compliance matters to ensure delivery of Fletchers’ strategy
15. Close collaboration with ELT, Chief Legal Officer (CLO), Director of Compliance, Managing Director of Mergers & Acquisitions (M&A) and other members of ELT and SLT on all legal and compliance aspects of M&A transactions
16. Cross-functional support on key projects, especially for the Legal Transformation, Legal Strategy and Legal Operations Teams.
17. Supporting the CLO/COLP and Director of Compliance with all compliance and regulatory aspects of Fletchers’ strategy to ensure business facilitation is achieved in a safe, compliant way
18. Working with Learning & Development Team to provide training on various matters relevant to role
19. Working with two other Heads of
20. Working at the start of the firm’s processes when dealing with cases, looking at systems and procedures to ensure compliance
2. People Management
21. Lead the team, managing the team members
22. Develop junior support as required
23. Coach, develop and support team members
3. Technical
24. Required level of knowledge and expertise in relevant aspects of compliance and regulation, including SRA and FCA together with ICO matters and relevant legislation including LASPO, etc.
25. Review and advise upon all aspects of business compliance with GDPR and data privacy law
26. Assist in drafting policies, procedure and documents in support of the business compliance with any statutory or regulatory obligations
27. Liaise with other business stakeholders in respect of any effects of statutory or regulatory changes to their business areas and, where necessary, assist in change implementation.
28. Review and report on any statutory or regulatory considerations in planned business changes
29. Assist with the implementation of any matters raised by the Risk Team or the ELT Board
30. Assist in reporting to the CLO and Risk Team (monthly) in respect of business risks and compliance-based issues
31. Assist the legal teams and wider business in managing proactively the wider business risks
32. Manage risk relationship with our professional indemnity insurers, and deal with any formal negligence claims
33. Assist in dealing with day to day risk matters raised across the business with a view to reducing risk level
34. Reporting to the Senior leadership team monthly in respect of day to day risk matters raised in their business area
35. Build positive working relationships with all key stakeholders across the business
36. To act as a champion for good legal practice
37. To deliver key compliance KPIs alongside project specific KPIs
Essential Skills and Experience:
38. Comprehensive knowledge & understanding of Compliance Law
39. Experience of successfully working and leading in a legal Compliance team
40. Excellent interpersonal skills, with the ability to form positive working relationships with a wide variety of team members and to manage the sensitivities of challenging legal practice appropriately where necessary
41. Excellent understanding of and the ability to deliver excellent customer service
42. Excellent understanding of how to balance compliance with business drivers
43. Experience of coaching and supporting team members
44. Ability to role model good practice leadership
45. Technology literate, with the ability to use technology to enhance legal services
46. Strong analytical skills
Desirable Skills and Experience:
47. Ideally qualified as a Solicitor or a CILEX Lawyer
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
About Fletchers Group
Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.
We aspire to be the best place to work in the legal sector.
Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance.
At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership.
We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.
We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.
Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services.
Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.
48. Location: Southport/Manchester/Liverpool/Bolton/Hybrid
49. Salary: DOE
50. Department: Compliance
51. Closing Date: Fri, 28 Nov 2025