Assistant Loss Prevention Manager (Hampshire/Dorset)
The Range, Southampton, England, United Kingdom
Due to our continued ongoing success, we are seeking to appoint an Assistant Loss Prevention Manager who will cover stores in and around the area as well as further afield as needed to support the business.
This includes the following store locations: Antelope Park, Blandford Forum, Bournemouth, Bridgwater, Christchurch, Cowes, Dorchester, Gosport, Poole, Portsmouth, Salisbury, Southampton, Taunton, Weymouth, Yeovil.
Reporting to a Regional LP Manager, you will work collaboratively with Retail Area Managers and Store Managers to help reduce stock loss and improve profitability. You will also support our retail colleagues with Loss Prevention training and awareness.
This role includes leading a team of covert and uniform security personnel within your area. You will deliver training and development of your security team and ensure they are effectively deployed to our high‑risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict.
Accountabilities
* Provide coaching, insight, and advice to store colleagues, store managers and Area Managers to support them in achieving stock loss targets.
* Travel to and spend time in focus stores proportionate to the stock loss risk they represent.
* Conduct store LP Health Checks to support process compliance and improvements.
* Provide store managers and other partners with data insight to help them understand opportunities.
* Support Regional LP Managers, Area Managers and stores with theft incidents, major incidents and investigations as needed.
* Identify, deter, detain, and deal with shoplifting offenders in a safe and professional manner.
* Complete surveillance operations across the retail/distribution network.
* Perform recruitment, line management, training, and development responsibilities for Store Detectives and Uniform Officers within own area as well as supporting other areas as needed.
* Generate detailed incident reports and collate evidence to support criminal prosecutions.
* Build relationships with internal stakeholders and external agencies.
* Attend and support new store set‑up and openings.
Knowledge & Competencies
* Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
* Have a high degree of initiative.
* Understand when to consult, involve or direct others.
* Have high quality written skills to deliver actionable guidance and feedback.
* Think clearly and quickly about issues and identify critical information.
* Project confidence when faced with challenges.
* Pay attention to detail and have good administration skills.
* Work well under pressure to meet deadlines and to be able to deal with several tasks simultaneously by planning and organising priorities.
* Computer literate.
Hours / Requirements
* Full‑time permanent contract, 44 hours per week.
* Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role).
* Full driving licence with own reliable transport required.
Benefits
* Competitive salary.
* Paid mileage and travel time.
* 28 days holidays (inclusive of public holidays).
* Up to 25% staff discount in all Range and Wilko stores.
* Up to 20% discount from our in‑store cafés.
* SIA licence exempt.
* Free parking.
* Company pension.
* Progression and development opportunities.
Referral candidates increase interview chances by 2x.
Seniority level
Mid‑Senior level.
Employment type
Full‑time.
Job function
Management.
Industries
Retail.
J-18808-Ljbffr