Main Duties
* Delivery of PPM and reactive tasks on Mechanical and HVAC systems, ensuring tasks are completed in line with agreed SLA and KPIs
* Using a PDA to complete and record on tasks assigned, accurately and in a timely manner
* Work as a team with the other site engineers; support with other tasks as required
* Developing relationships with key stakeholders to ensure customer satisfaction is maximised
* Be proactive in identifying reactive tasks on site, raising and completing them in line with Mitie process
* Escort sub‑contractors, ensuring works are carried out in line with scope requirements
* Be part of an on‑call rota (1 week in 5)
* Use a Building Management System to interrogate building systems and faults
Person Specification
* Experience in facilities management industry
* Experience in dealing with various building HVAC systems and mechanical works
* Ability to work independently and as part of a team
* Water management (L8) experience
* Recognised Mechanical Engineering qualification
* Strong customer care focus
* Health and Safety awareness and knowledge (IOSH Working Safely)
* Full and Clean driving licence
* Able to work at heights
* Smart in appearance
* Able to process administration tasks associated with the role
* Committed, reliable and flexible
* High levels of communication skills
* Undergo BPSS and SC clearance checks
Health and Safety Responsibilities
* Follow group and company policies and procedures at all times
* Report any apparent deficiencies in systems of work or equipment that may result in failure of service delivery or risk to health and safety or the environment
* Use all work equipment and personal PPE properly and in accordance with training received
* Report any issues or training needs to your line manager
Information Security
* Ensure compliance with Mitie's information security procedures in all activities
* Proactively identify and report security risks to your manager
* Report actual and suspected security incidents
Benefits
* Virtual GP available for you and your household
* Salary Finance scheme – access up to 50% of earned pay before payday
* Flexible lifestyle benefits platform (Choices) – including extra holidays, critical illness insurance, dental and technology options
* Discounts to millions of retailers and service providers via MiDeals
* Cycle‑to‑work scheme
* Life cover up to four times salary
* Enhanced pension contributions and Save‑As‑You‑Earn scheme
* Mitie Matching Share Plan
* Recognition through Mitie Stars and monthly cash prizes
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing Dan Dyke at Dan.dyke@mitie.com.
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