Overview
Join to apply for the Security Officer role at Mitie Cleaning & Hygiene Services.
To protect our customer's property, people and assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Responsibilities
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
* Operations: Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the AI's to familiarise with changes and suggest amendments to improve the current level of service.
* Be compliant with Industry and Statutory Legislation (front-line licence in Security Guarding or Door Supervision) which must be worn at all times. The Customer requires a CCTV PSS SIA Licence. Additional contractually required courses may apply.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
* Training: Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge through continual professional development.
* Licence renewal: renew your licence 16 weeks before expiry.
* Security and Health & Safety: Look out for and immediately report any Health & Safety hazards, or potential hazards, on site.
* Stay alert to threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
* Maintain professional conduct in difficult situations and with challenging customers.
* Complete an accurate, detailed notebook entry after any incident for incident reporting.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the AI's.
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA License
* SIA CCTV Licence desirable
Benefits
Market-leading flexible benefits, including a virtual GP, Salary Finance (earnings before payday), Choices benefits platform (dental insurance, dining cards, technology purchases, etc.), MiDeals discounts, cycle-to-work, life cover, save-as-you-earn, Mitie Matching Share Plan, and Mitie Stars recognition with monthly cash prizes and an annual top prize.
Mitie is committed to inclusive recruitment and will make reasonable adjustments during the recruitment process on request.
Since 1987, Mitie has 76,000 employees worldwide and is the UK’s leading facilities management and professional services company.
Join our Team
Together our diversity makes us stronger.
Apply now.
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