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Senior Loss Adjuster Role
Our client is seeking experienced Senior Loss Adjusters with a background in Liability and Property Damage claims.
You will leverage your technical expertise to investigate complex loss claims, ensuring compliance with client requirements and service standards, while delivering exceptional customer service.
The ideal candidate demonstrates a commitment to innovation, strives to provide market-leading service, and maintains high standards of technical quality and customer care. You will work collaboratively within a team, sharing knowledge and providing constructive feedback. Effective and proactive communication with all relevant parties is essential, with a focus on telephone contact to manage claims efficiently.
You will uphold TCF principles and ensure adherence to contractual agreements, SLAs, and KPIs.
Requirements:
* Extensive knowledge of Major & Complex Loss claims and principles
* Excellent oral and written communication skills
* Proficiency in IT and literacy
* Personal and professional integrity, leading by example
* Ability to work well both independently and as part of a team
* Accuracy under pressure, adhering to deadlines and standards
* Ideally ACILA qualified or working towards it
Candidates from an insurer background interested in transitioning into loss adjusting will also be considered.
The role offers a competitive salary, car allowance, pension, performance bonus, and additional benefits.
This position may suit those aspiring to become a 'Head of' within the next 12 months.
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