Job Summary
An exciting opportunity has arisen within the newly formed Sea City Partnership for keen and committed individuals to join our friendly team to develop medicines optimisation services within our practices.
The post holder will play a key role in improving safe and cost‑effective prescribing, enhancing patient outcomes, reducing health inequalities, and supporting public health initiatives.
We are looking to recruit a Pharmacy Technician (Salary AFC Band 5 equivalent pro‑rata with NHS Pension available) to enhance the care of our patients.
The posts will complement the existing Pharmacist Team, who will provide professional support and development.
We will welcome applications from all sectors of Pharmacy, and you will be fully supported with a comprehensive induction and mandatory enrolment in the Primary Care Pharmacy Education pathway provided by CPPE if you have not already completed this.
If you have the drive, motivation and enthusiasm to work with us and other agencies to improve the quality of care to patients and be at the forefront of developing an exciting Health Service Provider we would love to hear from you and receive your application.
Main Duties of the Job
1. Provide specialist pharmaceutical services, professional advice and direct support to Drs, Nurses, HCAs, ANPs, Reception/Administrative Staff and the wider multi‑disciplinary ARRS team to promote the safe, effective and high‑quality, cost‑effective use of medicines.
2. Liaise with patients, clinical and non‑clinical staff, practice, hospital and community pharmacists/technicians and patients' carers to improve the pharmaceutical care of patients.
3. Undertake medicines reconciliation in accordance with practice protocols and within clinical competence to update patients' medical records accordingly, referring on any discrepancies promptly to the clinical pharmacists or GPs.
4. Assist clinical pharmacists in Structured Medication Reviews (SMRs), including arranging required monitoring and carrying out preparatory work.
5. Support the clinical pharmacists with long‑term condition reviews through lifestyle and medication advice.
6. Respond to medication queries from patients, carers and staff, providing counselling where appropriate.
7. Liaise with community pharmacy teams for items which are out of stock, support compliance with medication and promote lifestyle advice (smoking/alcohol).
8. Promote safe and effective prescribing, reduce medicines waste, and support repeat prescribing systems.
9. Work with reception staff and medicines managers to help manage repeat prescription requests, resolve queries where possible and produce prescriptions for clinical review.
10. Support the team with QOF, MOIS, NICE guidance implementation, antimicrobial stewardship and prescribing audits.
11. Train and support admin staff and pharmacy colleagues in safe prescribing processes.
12. Participate in audits, service evaluation and policy development to improve medicine use.
13. Monitor and develop recall systems to ensure that all patients have appropriate therapeutic drug monitoring.
14. Respond to medicines related MHRA safety alerts.
15. Assist in the appropriate monitoring of high‑risk medications through patient safety searches.
16. Process and review shared care agreements received from other healthcare providers.
17. Work collaboratively with multidisciplinary teams, contributing to patient group meetings and service discussions.
18. Provide information and support to patients, carers and professionals, tailored to their needs and understanding.
19. Participate in delivering training to staff and patient groups.
20. Take responsibility for CPD and revalidation requirements with the GPhC.
21. Identify and undertake training to support service needs, including IT systems (System One, AccuRx, Anima).
22. Manage own workload effectively, working independently and as part of a team.
23. Support pharmacists with QOF and MOIS and other medicine‑related targets.
24. Contribute to audits, data collection and reporting to commissioners.
25. Supervise and train administrative and trainee staff as required.
26. Identify risks and ensure safe practice in medicines management.
27. Contribute to evidence‑based practice, audit and research.
28. Participate in service improvement initiatives and development of clinical standards and protocols.
29. Promote patient and public involvement to inform service improvements.
The above is not exhaustive. The postholder may be required to undertake other activities commensurate with the expected levels of responsibility and scope of the role, within levels of attained competence. This will be dependent upon factors such as workload and staffing levels, annual leave cover.
Salary and Benefits
Salary: Depending on experience. Salary AFC Band 5 equivalent pro‑rata with NHS Pension available.
Contract: Permanent, Full‑time.
Location: 1 Johnson Street, Southampton, SO14 1LT.
Reference number: A1132‑25‑0006.
Person Specification
Experience (Essential)
* Experience of working in GP practice or NHS provider as a pharmacy technician, hospital or community pharmacy.
Desirable Experience
* A sound knowledge of the working of General Practice and NHS Primary Care.
* Experience with clinical computer systems such as SystemOne.
* Experience of patient‑facing medication counselling role.
* Experience in coordinating and prioritising daily workload.
* Problem solving/decision making.
Personal Qualities (Essential)
* Polite and confident.
* Flexible and co‑operative.
* High levels of integrity and loyalty.
* Sensitive and empathetic in distressing situations.
* Effectively able to communicate and understand the needs of the patient.
* Commitment to ongoing professional development.
* Punctual and committed to supporting the team effort.
* Flexibility to work outside of core office hours.
* Enhanced Disclosure Barring Service (DBS) check.
* Occupational Health clearance.
* Evidence of continuing professional development (CPD) commensurate with the role of a Pharmacy Technician.
Desirable Personal Qualities
* Motivated, forward thinker.
* Problem solver with the ability to process information accurately and effectively, interpreting data as required.
* Ability to work under pressure or in stressful situations.
* Effectively utilise resources.
Qualifications (Essential)
* NVQ level 3 in Pharmaceutical Services.
* Pharmacy Technician Registered with the General Pharmaceutical Council.
* Evidence of CPD.
Desirable Qualifications
* ACT qualification.
* PCPEP.
* Full driving licence and access to a car.
Knowledge and Skills (Essential)
* Excellent attention to detail.
* Highly motivated and enthusiastic.
* Strong verbal and written communication skills.
* An appreciation of the nature of primary care, GPs and general practices.
* An appreciation of the nature of primary care prescribing, concepts for rational prescribing and strategies for improving prescribing.
* Understanding of medicines legislation and ethics.
* Understanding of unlicensed medicines requirements.
* Capable of identifying personal learning needs.
* Works calmly and accurately under pressure.
* Strong organisational skills to meet deadlines and high standards.
* Acknowledges limits and seeks advice when needed.
* Competent working independently and in teams.
* Adheres to GPhC Standards of Conduct.
* Maintain up‑to‑date CPD records.
* Flexible to work in various environments.
* Excellent computer and keyboard skills.
* IT skills including MS Word and Excel.
* Understanding, acceptance and adherence to the need for strict confidentiality.
* Knowledge of diversity issues and ability to work in non‑discriminatory way.
Desirable Knowledge and Skills
* Experience of working in a multi‑disciplinary environment.
Disclosure and Barring Service
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer Details
St Marys Surgery
1 Johnson Street
Southampton
SO14 1LT
Website: https://www.stmaryssurgery.nhs.uk (Opens in a new tab)
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