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IT Support Technician, Newcastle-upon-Tyne, Tyne and Wear
Client: Digital Waffle
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Location: Newcastle-upon-Tyne (hybrid working available)
The Role
A leading managed IT and cybersecurity services provider is seeking a skilled Support Technician to join their dynamic technical team. This is a great opportunity for someone with hands-on IT experience seeking career growth in a supportive environment.
* End-of-Year Bonuses: Company-wide and performance-based.
* Training & Certification Support: Stay current with industry trends.
* Mileage Reimbursement: 33p per mile for travel.
* Health Coverage: Access to a health plan.
* Hybrid working options with flexibility.
* Company rewards scheme and annual bonuses.
* Additional perks: birthday leave, health insurance, death-in-service cover.
* Company invests in your development — training provided.
Key Responsibilities:
* Installing and configuring hardware/software on-site and remotely for various clients.
* Supporting and troubleshooting Windows servers (2016/2019/2022), desktops (Windows 10/11), and virtual environments (Hyper-V, VMware).
* Managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services.
* Implementing cybersecurity tools and network security systems.
* Providing excellent customer support remotely and face-to-face.
* Contributing to project planning, design, and documentation.
Key Requirements:
* 3+ years in IT support or systems administration.
* Strong knowledge of Windows, networking, virtualization, and cloud platforms.
* Experience with cybersecurity products.
* Excellent communication and customer service skills.
* Full driving license and access to a vehicle (mileage reimbursed).
This is your chance to join a reputable growing team committed to its people and clients.
Interested in learning more or ready to apply?
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