Service Engineer (Field-Based)
Location: Bedfordshire (with UK & international travel)
Salary: £35,000 – £45,000 + overtime (depending on experience)
Hours: Monday–Thursday 08:00–17:00, Friday 08:00–13:00
About the Role
We are working with a growing engineering and manufacturing business that is expanding its customer base and increasing the level of machine customisation across its product range. As a result, they are looking to appoint a Service Engineer to support installation, commissioning, and ongoing customer support activities.
This is a hands-on, field-based role with a strong mix of mechanical, electrical, and software responsibilities, offering exposure to both UK and international projects.
Key Responsibilities
Install, commission, and service machinery at customer sites
Respond to breakdowns, perform fault finding, and implement effective solutions
Carry out machine upgrades, maintenance, and production line integrations
Write, debug, and commission software on-site
Provide remote diagnostics and technical support (phone/email)
Deliver customer training during installations and handovers
Maintain accurate service logs and documentation
Collaborate with internal teams to resolve technical and design issues
Support spare parts enquiries and liaise with internal teams for quotations
What We’re Looking For
Essential:
Background in mechanical and/or electrical engineering
Experience fault finding and servicing industrial machinery
Strong problem-solving skills with a practical, hands-on approach
Basic PLC programming experience (e.g. Siemens or Allen Bradley)
Ability to work both independently and as part of a team
Good IT skills (MS Office)
Excellent communication skills
Full, valid passport and willingness to travel (UK and overseas)
Desirable:
5+ years’ experience in machinery service/maintenance roles
Experience with packaging machinery or production lines
Electrical certification (e.g. working with 3-phase systems)
Experience in commissioning and validation processes
Engineering qualification (HNC/HND/Degree in Electrical, Electronic or Control Engineering)
Chartered status or working towards it
What’s on Offer
Competitive salary with overtime opportunities
Early finish on Fridays
Opportunity to work on international projects
Exposure to advanced, customised engineering solutions
Career development within a growing organisation