Job Description
Salary:
Other Forms of Compensation:
Pay Grade:10
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.
Job Summary
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and serve as a liaison between administration and unit departments, providing the highest possible level of service.
Essential Duties and Responsibilities:
1. Establishes and annually reviews standards and work procedures for all staff.
2. Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
3. Assists in the hiring process; interviews, hires, and trains new associates.
4. Orients, develops, and supervises all supervisory/housekeeping staff.
5. Conducts regular inspections and makes recommendations to the facility.
6. Conducts monthly reporting of goals, accomplishments, and future plans.
7. Provides staff education and continuous training.
8. Communicates with staff, administration, and other departments.
9. Coordinates outside services (e.g., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, Recycling).
Qualifications:
* 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
* At least 1 year of supervisory experience in support service-related field with high customer/client contact.
* Effective communication skills in written and oral formats.
* Ability to multi-task and prioritize effectively.
* Ability to maintain organization in a changing and stressful environment.
* Exhibits initiative, responsibility, flexibility, and leadership.
* Thorough knowledge of contract administration and office procedures.
* Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and internet use.
* Bachelor’s degree required.
Apply to Crothall today!
Crothall is a member of Compass Group USA
Learn more about the Compass story
Associates at Crothall are offered many benefits:
* Medical, Dental, Vision
* Life Insurance / AD&D
* Retirement Plan
* Flexible Time Off
* Holiday Time Off (varies by site/state)
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Theft Protection
* Pet Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)
* Paid Parental Leave
* Personal Leave
Associates may also be eligible for additional paid or unpaid time off benefits as per applicable laws. For positions in Washington State, Maryland, or remote work, click here for paid time off benefits info.
We are an equal opportunity employer. We treat all applicants and associates fairly, regardless of race, color, religion, gender, sexual orientation, veteran status, or any other protected class.
Qualified candidates must be able to perform essential functions satisfactorily, with or without reasonable accommodations. This job description is not exhaustive; duties may change based on business needs. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. We encourage applicants with criminal backgrounds to apply.
Applications are accepted continuously.
We maintain a drug-free workplace.
Req ID: 1416833
Crothall Healthcare
CINDY SWIDERSKI
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