Job Title: Commercial Operations Manager Location: Gatwick Airport (Primary) with responsibility for Stansted Airport and other Southern England locations as required Reporting to: Operations Director / Commercial Director Direct Reports: Duty Managers Role Purpose The Commercial Operations Manager is responsible for the end-to-end operational and commercial performance of Assured’s Gatwick Airport contracts, with additional oversight across Stansted Airport and other Southern England locations as required. The role covers airport-based operational services including vehicle preparation, car care, cleaning, and related support services delivered to major airport and fleet clients. This is a senior, hands-on leadership role combining operational excellence with strong commercial focus. The postholder will ensure contractual compliance, service quality, financial control, and client satisfaction, while proactively driving efficiency, growth opportunities, and margin performance. Key Accountabilities Operational Leadership Take full operational ownership of Gatwick Airport contracts, ensuring services are delivered in line with contractual requirements, service specifications, and agreed work volumes. Lead and support Duty Managers across Gatwick, Stansted and other Southern airports, ensuring consistent performance and effective coverage. Ensure staffing levels, rotas and deployment match fluctuati...