Operational Support Coordinator Location: Birchwood, Warrington Contract Type: Temporary Pay Rate: £12.71 per hour Start Date: 18/05/2026 Working Hours: This role is a full-time position, requiring 40 hours per week with flexible rolling shifts between 6:30 am and 8:30 pm, including working 2 out of 4 weekends. After an initial training period of 3-4 weeks (Monday to Friday, 9 am - 5 pm), you will transition to a hybrid work model, spending 3 days working from home and 2 days in the Warrington office. Why Join Us? At EMS, we are dedicated to enhancing public safety through innovative electronic monitoring solutions. By providing services to the Ministry of Justice across England and Wales, we focus on rehabilitation and deterring individuals from breaking curfews. Together, let's create a safer society! About the Role: As an Operational Support Coordinator, you will be at the heart of our operations, ensuring that we meet our targets and deadlines while delivering exceptional customer service. Your responsibilities will include: Daily Operations: Identify, investigate, and manage data for daily/weekly reporting. Compliance: Raise necessary documents for non-compliance reporting to external agencies. Communication: Handle incoming and outgoing communications from all customers with professionalism and care. Diary Management: Organize court cases, update Microsoft Outlook, and manage team email inboxes. Liaison: Collab...