We are looking for a Customer Service Advisor to join our Customer Collections Team based in a call centre environment in Middlesbrough: Pay: £12.33ph Salary: £25,645.40pa Monday to Friday with 1 Saturday in every 3 Working hours between 9am – 8pm Monday to Friday and 9am – 1pm Saturday Contracted to 40 hours per week Start Date - Monday 26th January 2026 Benefits: 29 days holiday (including Bank Holidays), Pension scheme, Medical Cover, Retail discounts As a Customer Service Advisor, you will work within the Collections department, and you will be the first point of contact for our customers. Through great conversations you will understand the customer finance situation, take full ownership during the call and support the customer to a resolution. Working as part of a team, our Collections Advisor will ensure all calls into the team are answered with company guidelines, whilst providing excellent customer service you will also need to navigating multiple systems during the calls so strong computer skills coupled with the ability to deal with sometimes distressed or up customers is a must. Ȃ...