Job Description – Despatch Team-Leader
Full time/Permanent
Core Hours: Monday to Friday 40 hours per week
Salary: Between £28k - £34k DOE
Structured Induction & Training Program
Workplace Pension Scheme
Enhanced Holidays
Employee Assistance Programme (EAP)
Eyesight Checks
On-site Parking
Uniform provided where necessary
Company Events
About us
We are proud of our reputation which we have built over the past 35 years. We have grown to become one of the largest providers of Aluminium Roofline Products in the UK and are super excited about our future. Customer service is the key to why ARP Ltd is so successful in acquiring and maintaining its large customer base and because of this the company takes great pride in recruiting the right personnel, which is crucial for the business. We put our employees at the heart of all we do, ensuring they have the tools to succeed and feel rewarded for doing a great job.
Duties will include
· Managing a team of 4 people including 2 drivers
· Admin
o Printing of carrier labels
o Van Recovery
o Work with the factory to ensure jobs are obtained in time for despatch
o Print despatch notes correctly
o Invoice checking
o Weekly vehicle checks
o Organise returns and ensure chased up and turned round in timely manner
o Liaise with sales on
§ Orders being despatched
§ Van Board
§ Returns
o Liaise with accounts regarding booking in and order allocations
o Ensure jobs for collection are handled correctly, in the right location, all accounted for and correct paperwork issued.
o Making sure sundries items are included where necessary
o Updating van log daily
· Physical work
o Packing carrier boxes
o Packing pallet network orders
o Transportation of jobs between buildings (FLT Licence Essential)
o Double check of seamless and steel jobs before despatch
· Checking drivers are sticking to the correct hours, defect reports are being completed correctly and drivers' paperwork / POD's are coming back complete
· Maximise company profits by using vans instead of carriers and using early services on carriers i.e. 48 hours instead of 24 hour service
· Organising holiday cover for drivers
· Ensuring the yard and despatch work areas are kept tidy
· Abiding by and enforcing company H&S procedures
· Able to multitask and work in an extremely fast paced environment
· Previous Leadership / Supervisor experience required
· Organise packing, despatch and carrier allocation for all orders
· Load and organise the van delivery order producing lists for driver including delivery notes
· Loading and unloading vehicles
· Assess current processes and improve where necessary
· Answer queries from sales and production
· Produce daily manifest checks for all couriers including drivers' signatures
· Manage collection and van deliveries
· Check Van Board throughout the day for changes
· Check Van Routes and liaise with Sales Office any changes
· Carry out assembly work as required
Job Types: Full-time, Permanent
Pay: £28,000.00-£34,000.00 per year
Experience:
* Forklift: 1 year (required)
Work Location: In person