Overview
Join to apply for the Flexible Bank Housing Concierge role at Home Group.
Peterborough – Flexible work, hours to suit you. Earn £12.60 per hour with other great benefits.
Home Group is one of the UK’s largest housing providers and this is a flexible bank role in our housing concierge service. You will support our customers to achieve their hopes and aspirations, while picking and choosing shifts. If you want a quiet and calm (night) security job, this is not the job for you.
Due to limits on our current certificates of sponsorship, we cannot offer sponsorship to external candidates for this role. This remains under regular review.
Typical shift as a bank Housing Concierge in a Mental Health supported Housing service.
Responsibilities
* There is more involved than just night working: you’ll be active beyond monitoring CCTV or patrolling the premises.
* You are the first line of support for our customers when our wider team or their own support network aren’t around.
* You’ll manage the health and safety of the building, patrolling to check fire doors, ensuring doors and premises are secure.
* Think on your feet and manage situations on the spot, such as investigating suspicious activity or raising the alarm when emergency services are required.
* When possible, assist with cleaning and tidying as needed.
* We will support you throughout your shifts, including out-of-hours emergency support.
You bring
* Calm under pressure with strong communication skills.
* A motivation to support vulnerable people and an ability to look after the public and our customers.
* sociable, people-focused, with good attention to detail to notice changes in behaviour.
* Ability to recognise when things may go wrong and intervene sensitively.
* Team player with the confidence to work alone, with full backup from the wider team.
* Willingness to work in different services, locations, and teams.
Our Team
We provide housing with support and you will join a friendly staff team with experience in customer support.
Job details
* Flexible working hours
* Ability to use technology for mandatory learning and keeping in touch with colleagues
* Enhanced DBS check (paid by Home Group)
What’s in it for you?
* We’re a living wage employer with holiday pay.
* Weekly pay with one week in arrears from the worked period.
* Access to our shopping discount scheme after your first paid shift (800+ discounts).
* Access to our learning portal to develop your skills.
* Opportunity to apply for all Home Group job opportunities, including internal roles.
* Support for wellbeing; Home Group is recognised as a top place to work for wellbeing.
Find out more
Click APPLY NOW to view the Housing Concierge job description, learn about us, and apply. Roles may close early, so apply promptly. For reasonable adjustments at recruitment, contact recruitment@homegroup.org.uk.
Work locations
Peterborough (Eastfield Road)
Closing date
* Sep. 25, 11:59 PM
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Non-profit Organizations
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