Job Overview We are pleased to announce an exciting internal opportunity for the role of Associate Director of Quality and Assurance (FM) within the Estates & Facilities Directorate. This role will lead the development, implementation, and monitoring of quality, governance, risk, performance, and assurance frameworks across Frimley Health Foundation Trust’s Facilities Management (FM) services, covering areas such as finance, contracts, property, sustainability, waste, and logistics. As part of the senior leadership team, you will provide strategic direction for both hard and soft FM services, ensuring they are safe, compliant, sustainable, and deliver an excellent experience for patients, visitors, and staff. You will work collaboratively with senior leaders, clinicians, and internal/external stakeholders to ensure the Trust consistently achieves its objectives and maintains the highest standards. This is a fantastic opportunity to develop your career and influence the future direction of FM services within the Trust. Main duties of the job Responsible for providing strategic leadership for quality, governance, performance and assurance across all facilities management services within the Trust, ensuring services are safe and compliant. Oversight of services including sustainability, contracts, efficiencies and CIPS, waste management, transport/logistics, property and asset management, including digital estates data and Building Information Modelling (BIM) system along with overall directorate performance, assurance and compliance. Responsibility for contract management, ensuring SLAs and KPIs are delivered across in-house and outsourced FM services, with assurance provided to the Trust Board. Leads on long-term strategic planning for FM services, including resilience, business continuity and risk management. Responsible for ensuring compliance with statutory and NHS requirements (including Health & Safety, CQC environmental standards, HTMs/HBNs, NHS Cleanliness Standards 2021, and NHS Food Standards 2022). Provides regular assurance and risk reporting to the Trust Board, Executive Committees, and external regulators/auditors. Leads on internal and external assurance processes, including regulatory inspections, quality audits, and risk reviews, ensuring robust action plans and continuous improvement. Accountable for embedding a culture of learning and continuous improvement within FM services, contributing to the Trust’s overall Quality Strategy. Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities You can read more about the key tasks and responsibilities associated with this role in the job description attached with this advert. Person specification Qualifications Essential criteria Masters degree or equivalent senior manager experience Degree in Estates, Facilities or Healthcare Management related discipline Management & leadership qualification Evidence of CPD Desirable criteria MBA NEBOSH/IOSH or equivalent Health & Safety qualification Membership of equivalent professional body Experience Essential criteria Significant senior manager experience in FM and a complex Healthcare or Public Sector environment. Proven responsibility for large budgets and staff Experience of Board level reporting and business case development Experience of contract and supplier performance management Experience of service redesign transformation and modernisation in FM Services Experience in delivering cost improvement programmes Experience leading quality and assurance frameworks Experience developing and delivering business plans, strategies and policy Desirable criteria Knowledge of CAFM or Asset Management Systems Experience of property management and long-term Estates planning Experience of leading sustainability initiatives Skills Essential criteria In depth knowledge of statutory and NHS compliance frameworks Excellent analytical and evaluative skills Autonomy in strategic decision-making Strong financial and commercial acumen Excellent communication, negotiating and influencing skills High level of IT literacy Desirable criteria Lean six sigma / lean skills Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first. We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services. We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations. Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care. Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together. Apply online now