Job Description
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Technology Sales Director
About JLL
We see a brighter way forward for our clients, our people, our planet, and our communities. By combining innovative technology with world-renowned expertise, we're unveiling opportunities that create a brighter future for all. At JLL, we take pride in doing things differently. We see the built environment as a powerful medium with which to change the world for the better. By combining innovative technology and data intelligence with our world-renowned expertise, we're able to unveil untapped opportunities to shape a better world of work.
About Technology Sales
The team reports dually to JLL Technologies (JLLT) and Work Dynamics (WD) to serve the needs of our enterprise occupier clients driving their sustainability, technology and real estate agendas, shaping a better world of work. By combining innovative JLLT technologies with WD's world-renowned expertise, we're able to unveil untapped opportunities to shape the future of real estate for a better world.
Our Work Dynamics teams provide tech-enabled solutions and global, end-to-end, connected capabilities to help create more sustainable environments, keep people connected and address every aspect of the employee experience and their well-being.
Our JLLT teams deliver a comprehensive technology portfolio of purpose-built software platforms, apps, hardware and technology services, as well as innovations from venture-backed companies. Our best-of-breed portfolio is designed to meet and exceed the industry's demands for better business intelligence, workplace experience, and smart building platforms. JLL Technologies helps organizations transform the way they acquire, operate, manage, and experience space.
Role Purpose
The Technology Sales Director is a sales position with primary responsibility of driving sales bookings contributing to revenue growth across the JLLT Product suite within a named set of accounts for Work Dynamics or IPS Leasing clients as well as open market. The Technology Sales Director is responsible to identify and resolve the client's pain points and develop and sell winning and profitable solutions. The Technology Sales Director is responsible for selling outcome-based solutions using structured sales methodologies and tools such as Miller Heiman and Salesforce. The role requires well versed expertise across many domains of real estate and facilities culminating in the bringing together of multiple product solutions that are both tech-enabled services as well as software and services to solve clients' needs. The role requires strategic problem-solving ability and established credibility in the Commercial Real Estate community that instills confidence and trust.
Key responsibilities include:
* Actively engage with current and prospective enterprise occupier clients to understand their needs, challenges, and objectives.
* Achieve and exceed individual annual sales booking quotas while meeting target margins, as well as in-year won & earned revenue targets for assigned accounts
* Approach clients engaging in strategic conversations around their business and advising them on how JLL can help them speaking across the Work Dynamics and JLLT Product suite
* Responsible for understanding all aspects of the assigned customers globally; including but not limited to: Available Market, Market Share, Customers Business Objectives, Goals, and Technology Landscape.
* Develop and maintain accurate Account Plans and Share of Wallet data in Account Planning Systems, inputting opportunities into early-stage pipeline in Salesforce and maintaining opportunities in Salesforce throughout the sales cycle.
* Build strong relationships with Client contacts across CRE, IT and other department contacts, in collaboration with JLL Client Account Team to introduce products and solutions to the client
* Lead a client pursuit team to develop, sell and contract WD and JLLT products and solutions to meet the client's requirements. Lead the contract negotiation with support from JLL legal team to maximize profitability and appropriately manage risk to the firm
* Maintain accurate sales reporting information in Salesforce while following JLL's robust sales and solution processes
* Develop a thorough understanding of JLL's broad capabilities across WD and JLLT to meet client needs, recognizing opportunities to expand the client share of wallet by partnering with WD and JLLT product, business and service line leaders
* Work closely with and support the SD pursuit leader in renewal contracts for comprehensive outsourcing solutions working to introduce new products into the solution strategy
* Collaborate with additional Markets. Capital Markets, JLL Technologies and Work Dynamics team members to deliver the full value of ONE JLL
The Candidate
Experience
* 10+ years of sales or sales solutioning experience at a large, global organization
* Experience across multiple disciplines of Corporate Real Estate services, technologies and/or solutions
* Proven capabilities in growing relationships at the senior executive level and C-Suite for global, Fortune 500
* Demonstrated ability to develop opportunities and close new business or expansion sales
* Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce
* Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers
* Dedicated to exceeding client's expectations by working alongside the services teams to ensure excellence in delivery is achieved delivering win/win outcomes
* Strong influential skills with ability to work across diverse stakeholders to drive common solutions
* Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.
Behavioural Competencies
* Passion to Win - wakes up every day thinking about how to engage new clients and beat the competition
* Strategic mindset - able to see big picture and future direction of the business, then translate into achievable new business development opportunities
* Influential - persuasive yet instills confidence among stakeholders, gravitas to drive change and obtain results
* Connector - can bring together various constituents across the organization to help drive client solutions.
* Thrives in Ambiguity - can navigate through a complex, multi-faceted organization with multiple stakeholders
* Obsessed with customer habits - can use data derived from those behaviors; and trends within the industry to drive share of wallet
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
JLL is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL's commitment to equal opportunity.
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