Overview
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently. There is an expectation that you would be in the office at least 60% of the time (3 days a week). The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army is responsible for an annual budget of over £10bn, and supports the 110K regular and reserve soldiers across the Army. This Civil Service workforce is diverse, with many different functions and professions ranging from police officers, security guards, trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff.
The Army’s estate is complex, diverse and distributed across the UK and overseas. There are over 22,000 buildings within 500 barracks, camps and other locations. Regional Command’s Infrastructure Branch, of which Regional Infrastructure Cell (RIC) South West is a part, is responsible for programming and assuring the annual delivery of Hard and Soft Facilities Management (FM) and minor new works delivery for all Army establishments. RIC staff provide face to face interaction with the Army users of the estate, with Defence Infrastructure Organisation (DIO) and their contracted service providers, fulfilling an “informed customer” role.
This position is advertised at 37 hours per week. You will be a member of the Army’s RIC for the South West Region, based in Tidworth as the forward lead into the Headquarters for the South West. You will be the lynch pin between the RIC and Command South West, ensuring that Heads of Establishments (HoE) are kept informed on a routine basis of Hard and Soft Infrastructure within their Stations.
Role purpose
As the Executive Officer for infrastructure (Liaison and Coordination) you are there to provide an empowered customer-facing Soft and Hard infrastructure presence providing confidence on the delivery of planned, scheduled and funded works as well as services, within quality, time and cost parameters, reporting on exceptions as well as overall performance standards achieved. The post reports into the Higher Executive Officer (HEO) Infrastructure RIC South West but there is routine activity between all members of the Team. You will support the HEO Infrastructure to deliver the role of empowered customer-facing infrastructure representative providing confidence that planned, scheduled and funded Hard and Soft Infrastructure works and services are delivered to contracted quality, time and cost parameters.
Responsibilities
* Obtain and evaluate establishment need and priorities, apprising HEO Infra of analysis, to enable them to inform Regional Infrastructure Cell (RIC) planning and Balance of Investment decisions.
* Support HEO Infra by liaising with Heads of Establishment and their designated representatives as well as representatives of DIO, Reserve Forces and Cadet Association (RFCA) and their contracted Service Providers.
* Support HEO Infra in communication of the Command Infrastructure Delivery Plan (CIDP) scheduled and funded works approved for in-year assessment and delivery to HoE, DIO and RFCA.
* Capture and notify establishment issues and risks to allow consolidation and subsequent escalation where required.
* Identify and inform of breaches in service delivery performance within your designated Area of Operation to enable local level resolution whenever possible.
* Collate establishment feedback on Hard and Soft FM contracted service delivery satisfaction to allow HEO Infra to report performance standards to the RIC.
* Support in conducting Single Living Accommodation (SLA) grading boards as directed.
* Provide administrative support to Regional Infrastructure Basing Boards (RIBB).
* Manage the SharePoint site so that it is an informed forward repository of FM information easily navigable by stakeholders, from Regional Command to local level, across the stakeholder community.
Selection and assessment
We will assess you against these behaviours during the selection process: Communicating and Influencing; Seeing the Big Picture; Delivering at Pace; Leadership; Making Effective Decisions; Managing a Quality Service. Evidence of behaviours is required on the application form: Communicating and Influencing; Seeing the Big Picture. At sift, you will be assessed against the CV and the following behaviours: Communicating and Influencing (lead Behaviour); Seeing the Bigger Picture. At interview, you will be assessed against: Delivering at Pace; Leadership; Making Effective Decisions; Managing a Quality Service.
Further information
Application sifting will be scheduled within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person in Tidworth. We endeavour to keep to these time frames, but they are subject to change around business needs. Where a large number of applications are received, an initial sift may be based on evidence provided for the Communicating and Influencing Behaviour. Your CV and Seeing the Bigger Picture Behaviour will be reviewed if you are successful at this initial sift. Artificial Intelligence can support your application, but all examples must be truthful and taken from your own experience. Plagiarism may lead to withdrawal of applications. See candidate guidance for more information on appropriate and inappropriate use.
The Civil Service embraces diversity and promotes equal opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk.
Security and nationality
Successful candidates must undergo a criminal record check and meet security requirements. This role requires security clearance. See the vetting charter. Nationality requirements apply as listed, including UK nationals, Irish nationals, Commonwealth nationals with right to work, and certain EU/EEA nationals with settled or pre-settled status under the EUSS, among others.
Working for the Civil Service and diversity
The Civil Service Code sets out the standards of behaviour. We recruit on merit by open competition. The Civil Service embraces diversity and equal opportunities, including the Disability Confident Scheme. The Civil Service also offers redeployment for civil servants at risk of redundancy.
Person specification
The success of this post depends on establishing relationships with a wide range of stakeholders and the ability to source, collate and analyse information to meet stakeholder expectations. We are seeking a motivated, confident and enthusiastic team member with:
* The ability to communicate effectively
* The ability to work independently and within a team
* Self-organisation to prioritise and multi-task while meeting deadlines
* Keen attention to detail
* Proactive and reactive approach
* Strong written and verbal communication skills
* Ability to quickly build good working relationships with internal and external stakeholders
* Experience with Microsoft tools, particularly Excel, to collate, analyse and present data
* Full UK Driving licence – able to periodically attend sites within the geographic area
* Experience in infrastructure or Facilities Management is advantageous but not essential; on-the-job training will develop Army FM knowledge
Benefits and notes
* Salary of £29,580 plus MOD contribution of £8,569 to the Civil Service Defined Benefit Pension scheme
* Flexible working where possible and other benefits including 25–30 days annual leave, competitive pension, professional development, and more
* 6 days special leave for volunteering; learning and development opportunities; possibility of a modern apprenticeship
* Notes: post does not offer relocation expenses; six-month probation for external Civil Service entrants; interview travel expenses are not reimbursed; pay allowances subject to review; if you move from another employer you may lose childcare vouchers
* Smoke-free working environment policy applies to all Defence personnel, contractors, visitors and others
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