Managed Services / Application Support Analyst - Fort Worth, Texas (Hybrid)
Bright Purple is delighted to be working with a leading fintech company in the search for an experienced Managed Services / Application Support Analyst to join their newly established Texas office.
This is an exciting opportunity to become part of a close-knit Managed Services team supporting both internal operations and external clients. You will collaborate closely with colleagues based in Scotland, with the opportunity to travel to the UK for initial training and onboarding.
Must have full right to work in the United States without the need for sponsorship.
What Is In It For You:
* Hybrid working with 2–3 days per week onsite in Fort Worth
* Salary range: $80,000 – $100,000, depending on experience
* Fantastic company benefits
Key Responsibilities
* Act as a primary point of contact for clients, customers, and data centers
* Monitor, review, and complete daily processing and batch activities
* Run and analyse control reports
* Provide application support and assist with software deployments
* Ensure all operational service level agreements (SLAs) are consistently met
Skills & Experience Required
* Proven experience in a similar Application Support or Managed Services role, with knowledge of ITIL frameworks
* Strong background in B2B support
* Excellent client engagement and communication skills
* Good working knowledge of SQL Server and PowerShell
* Solid understanding of relational databases
* Previous experience within the finance or payments sector would be advantageous
Apply NOW with your most up to date CV for consideration.
Bright Purple is an equal opportunities employer. We are proud to partner with organisations that share our commitment to diversity, equality, and inclusion within the workplace.
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