Were looking for a driven and customer-focused Internal Account Manager to join our Bolton team.
As the primary commercial contact for a portfolio of 80+ customers, youll build strong relationships, ensure service excellence, and drive growth.
With a commission scheme worth up to 40% of your salary, this is a fantastic opportunity to be rewarded for making a real impact.
If you enjoy building strong client relationships, spotting opportunities, and working towards clear targets, this role is for you.
About the Role
What Youll Do
1. Managing day-to-day customer experience and resolving issues promptly.
2. Building strong relationships and maintaining regular communication.
3. Coordinating with internal teams (Customer Services, Sales, Operations, Finance) to provide consistent support.
4. Reviewing performance against contracts and service levels, recommending improvements to profitability and efficiency.
5. Delivering agreed commercial targets (CNR, Cash, Volume & EBIT) and maintaining an annual Sales Plan.
6. Promoting the full Whistl service offering to customers.
7. Supporting contract negotiations, pricing reviews, and renewals.
8. Maintaining accurate customer data in CRM and preparing activity/forecast reports.
9. Staying up to date on Whistl products, industry trends, and market developments.
10. Su...