Overview
Are you passionate about people, fairness, and making a real impact? As an HR Employee Relations Advisor, youll be at the heart of shaping a supportive, consistent, and legally sound employee experience across our organisation. This is more than just a case management role - its your opportunity to influence culture, coach leaders, and help create a workplace where people thrive.
What you’ll be doing
* Be the go-to expert for managers, offering confident, clear advice on all things employee relations.
* Lead on complex and sensitive cases - from disciplinaries and grievances to TUPE, redundancies, and tribunals.
* Craft outcome letters that are not only accurate but reflect our values and tone of voice.
* Build trusted relationships across the business, championing best practice and proactive ER strategies.
* Represent HR at branch and regional meetings, sharing insights and updates that matter.
* Travel to branches to provide hands-on support where it2s needed most.
* Spot trends in ER and employment law and help us stay one step ahead.
* Coach and empower managers to handle issues with confidence and care.
* Stay sharp on employment law and policy changes - and help us stay compliant.
* Get involved in exciting HR projects that align with our wider business goals.
* Support employment tribunal claims and lead sensitive "without prejudice" conversations.
* And of course, roll up your sleeves for any other tasks that help us deliver a brilliant HR service.
Qualifications
* 3+ years of hands-on HR Employee Relations experience, in a large, fast-paced organisation.
* Strong working knowledge of UK employment law and ER best practices.
* Experience managing a wide range of ER cases, including tribunals and diversity matters.
* Excellent communication skills - both written and verbal - with the ability to influence and advise at all levels.
* Discretion, professionalism, and a calm approach under pressure.
* Great organisational skills and the ability to juggle competing priorities.
* A full UK driving licence and willingness to travel.
* Confident with IT systems and HR tools.
* Desirable: CIPD qualification or a degree in a relevant field.
* Experience working in a commercially driven, customer-focused environment.
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