Description About the Team Screening is the first stage of our Fitness to Practise directorate and we have the exciting opportunity of joining us in the role of Senior Case Support Officer. You will be joining one of our two Administrations teams, providing support, assistance and guidance to our management team and Case Support Officers. About The Role This is a pivotal role in the progression of cases throughout the Screening process. From the initial assessment and logging of concerns through to the distribution of Screening decisions. The Senior Case Support Officer will provide direction and support to the Screening Administration Team, whilst also providing mentoring, training and assisting individuals to meet both their own goals as well as the overall departmental objectives. About You
We are looking for an individual with experience of providing administrative support to a large team. You will also have experience of delivery training/guidance on either an individual basis or to a group.
Benefits 30 days annual leave
Enhanced Pension Contributions via our attractive Pension Scheme with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
Life Insurance 4 x current salary
Hybrid/Flexible working policies
Enhanced Maternity and Paternity Leave
24 Hours Employee Assistance Programme
Cycle to Work Scheme
Perkbox membership
Subsidised restaurant in our Portland Place office
Season ticket loans
About Us Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but well always take action when needed. To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout peoples careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and were increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.
Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation. Additional Information The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Up to Band 5:
Due to the nature of your role and the work undertaken by the NMC, on very rare occasions you may be required by the NMC or the Courts to assist in litigation proceedings or inquests. This may involve collating information, providing a witness statement, or giving oral evidence on behalf of the NMC. Heads of: Due to the nature of your role and the work undertaken by the NMC, you may be required by the NMC or the Courts to assist in litigation proceedings, inquests, or inquiries. This may involve collating information, providing a witness statement, and giving oral evidence on behalf of the NMC. Such evidence may be in relation to specific cases, policy decisions or operational, strategic issues taken by the NMC.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
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