Job Overview
At New Dawn Pubs we want to deliver the best for our customers and continually exceed their expectations. We firmly believe in local, fresh and seasonal produce and we take great pride in our food and service
We are looking for an experienced supervisor to join our team at The Castle Pub, in Farnham. It is a position that requires a positive individual who is personable, energetic and capable of managing and motivating a front of house team to deliver excellent customer service and achieve impeccable standards in all aspects of the operation. You will play a crucial role in ensuring the smooth operation of our pub on a day to day basis. If you have a passion for running a great pub, with a great team we would love to hear from you.
Duties
* Working closely with your colleagues in the management / supervisory team, communicating positively
* This is a hands-on role and it is essential that your time is spent supervising and supporting your team on the floor and interacting daily with your customers. Managing the daily operations, including overseeing staff and ensuring exceptional customer service.
* Maintaining high standards throughout the pub
* Managing customer enquiries through various formats
* Following training you will be responsible for running the pub independently with both opening and closing shifts
* Running the pub in a safe and compliant way
Experience / Qualifications
* Previous experience in hospitality, preferably in a supervisory role.
* Knowledge of food safety regulations and best practices.
* Good knowledge and experience in bar and dining operations
* Positive leadership skills
* Excellent communication and interpersonal abilities to interact effectively with customers and team members
Joining our team as a supervisor offers
* Competitive salary and excellent gratuities
* On job and off training as needed
* Opportunities for career advancement and professional development.
* A positive and fun work environment where your leadership skills will be valued and will influence the operation
If this role is of interest please apply with your updated resume highlighting your relevant experience.
Job Type: Full-time
Pay: From £12.90 per hour
Benefits
* Company pension
* Discounted or free food
* Employee discount
Experience
* Management: 1 year (preferred)
Licence/Certification
* Driving Licence (preferred)
Work Location: In person
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