Company Profile: A bespoke Flexographic printing and Flexible Packaging Manufacturer who supply packaging solutions to a wide range of industries. Title: Technical Manager Location: West Yorkshire Purpose of job: To effectively and efficiently manage, lead and control the Technical Department to provide technical support across the business, including guidance to production and support to customers where required. Key Accountabilities: Provide technical guidance to the business: · Ensure technical support is provided to both the operations function and customers in order to meet business and customer expectations. · Provide guidance and solutions to technical problems as and when they arise. · Maintain an awareness of new materials, technologies and processing methods to the market that would be applicable for the business to maintain the company as a leading provider in flexible packaging solutions. · Provide guidance on substrates and processing materials to minimise production issues. · Liaise with NPD on product development trials providing guidance where appropriate in preparation for commercial production trials. · Provide appropriately documented reports as and when required with technical recommendations. · Awareness and experience of Food Contact Compliance for EU and USA – Creation of Declaration of Compliance, overall and specific migrations testing, other testing as required. Ensure best practice and Continuous Improvements are at the forefront of production: · Manage the team to deliver accurate process control and short interval control documentation to the production department · Through liaison with the Quality Manager, provide technical assistance for investigations and offer technical solutions where appropriate. · Through your technical team, ensure that; · Continuous Improvements are challenged and implemented throughout the production processes. · Provide monthly technical reports to the Technical Director · Control and manage spend within the technical department · Improvements are delivered by providing support, guidance and training to the relevant operators. · SOP documents are accurate, up to date and used at all times. · A robust production trial process is available and utilised to good effect. · A link with customer service colleagues is provided to assist where required and advise on the Pass At Press process. Establish and effectively manage the Technical Team: · Establish objectives and targets in line with business strategy and regularly review performance in line with company’s process. · Lead and coach the teams to develop and retain high calibre staff at all times. · Provide coaching and mentoring by setting professional development plans to assist employees to reach their full potential through the performance management process. · Ensure the teams deliver the highest standard of departmental and inter-departmental teamwork and customer service (both internal and external). · Oversee the development of the teams with the goal to achieve best practices and optimal output. General: · Work alongside others within the business to promote and implement the company’s policies and goals. · Treat all colleagues in a professional, fair and empathetic manner. · Maintain regular, consistent and professional attendance, punctuality and adherence to relevant health & safety procedures at all times. · Ensure health, safety, environment and quality always remain a priority. · Work on your own initiative as require promoting a ‘thinking out of the box’ approach and attitude. Skills & Competences: · Good level of general education. · Degree standard education desirable. · Proven experience in a flexographic print, lamination and conversion environment essential. · Experience of laser advantageous but not essential. · Demonstrated success in managing and developing technical teams. · In-depth knowledge of materials (substrates, inks), technologies, equipment, processing methods. · Sound understanding of Food Contact Compliance. · Experience of ISO 9001. · Proficient in IT symptoms and applications. · Strong attention to detail and well organised. · Strong numerical and analytical skills. · Self-motivated/self-starter. · Exceptional communication skills with the ability to influence at all levels. · Positive and professional approach always