Head of Operations – Tanker Services
Wellington, Permanent, full-time | Competitive salary + car allowance + Bonus plus benefits
About the Role
Exciting opportunity to join our team. Due to growth, we are looking for a Head of Operations – Tankering where you will be responsible for tactical planning, coordination, and performance management of operational teams in the tankering and deep suction service lines.
Key Responsibilities
* Oversee relevant service-line operations (e.g. cleansing, CCTV, tankering, tank cleans, confined space entry).
* Ensure service delivery is completed efficiently, on schedule, and within budget.
* Ensure operations follow ISO standards (e.g., ISO 14001, ISO 45001).
* Conduct audits and reviews of operational procedures, waste handling, and environmental impact.
* Manage and lead operations managers, supervisors and field crews.
* Lead training, recruitment, and performance evaluations.
* Review scheduling and compliance of tankers & deep suction units.
* Optimize vehicle and plant uptime through preventive maintenance planning.
* Maintain key client relationships, oversee SLAs, and produce operational reports.
* Resolve escalated service issues.
* Develop and nurture relationships with new and existing customers to generate growth.
* Accurate revenue and cost reporting.
* Contribute to annual budget setting and investment requirements.
Qualifications
* Extensive experience in the water, drainage, construction industry or similar.
* Proven experience leading multi-disciplinary teams.
* Experience working in a highly regulated and compliance-driven environment.
* Demonstrated experience of complex problem solving.
* Excellent interpersonal and communication skills at all levels.
* Highly organized and able to manage multiple priorities.
What We Offer
* Enhanced maternity, paternity and adoption pay and leave.
* Company pension.
* Life assurance scheme (x4 salary).
* Medicash Plan (cash payments towards dental, medical, therapeutic treatments) with option to add up to 4 dependants.
* Refer a friend scheme.
* Employee assistance programme (access to GP appointments and mental health support).
* Competitive annual leave plus bank holidays.
* Training and career progression opportunities.
EEO Statement
Adler & Allan Group is committed to fostering diversity and inclusion in the workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
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