Holiday Inn Milton Keynes - Central Check out the hotel on our virtual tour! The Opportunity Join Our Team as a Night Team Member! Are you reliable and responsible? We're looking for a Night Team Member to ensure our hotel runs smoothly during the night shift. What You'll Do Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay. Safety First: Maintain security and safety procedures throughout the night. Security Checks: Perform regular security checks to keep our hotel safe. Support Staff: Provide general support to hotel staff during the night shift. Maintenance Help: Assist with any maintenance or housekeeping tasks that arise. Room Setup: Set up meeting rooms and other areas as needed. Food & Beverage Service: Serve food and beverages to guests when required. Check-In/Out: Handle guest check-ins and check-outs as needed. Emergency Response: Manage any emergency situations that occur. Reporting: Prepare reports for senior management as required. Benefits Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply). Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Ideal candidate Previous experience working in a hotel or similar environment, preferably in a night team member role. Excellent customer service skills and a friendly, professional demeanor. Strong communication and interpersonal skills. A good understanding of safety and security procedures. The ability to remain calm and composed in high-pressure situations. A flexible and adaptable approach to work, with the ability to work evenings and weekends if required. Good organizational skills and attention to detail. Hotel Situated in the heart of Milton Keynes’ business and shopping district, the hotel is a short walk from Milton Keynes Central Station, which offers direct trains to London. London Luton Airport (LTN) is also conveniently just a 30-minute drive away. For business travelers, the hotel’s proximity to companies like Argos and Santander is ideal, and the 9 flexible conference rooms in the Academy conference center can accommodate up to 100 delegates. Families can enjoy a visit to the nearby Bletchley Park, the former British WWII codebreaking center, just a 10-minute drive away. Shopping enthusiasts will appreciate the nearby Intu Milton Keynes Shopping Center mall, which offers a variety of high-street shops. For those seeking adventure, the indoor Snozone provides an opportunity to try skiing About Us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.