At Amazon, we strive to be Earth’s most customer-centric company, where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment to relentlessly improve the customer experience. Innovation and creativity are built into our DNA and are encouraged at all employment levels. We solve complex technical and business problems daily with ingenuity and simplicity. We’re making history, and we’ve only just begun.
Amazon is a highly data-driven company passionate about its customers. Ensuring customers receive their orders on time and with quality is vital. The processes at our fulfillment centers (FCs) are largely manual, involving many associates. A critical role is that of the Process Associate, who mentors and guides associates to meet customer expectations by following standard work practices while prioritizing safety and quality.
This role will be based in Guntur only.
Key Job Responsibilities
* Be part of planning and executing the launch of the FC, then ramp up the site to the required processing capacity.
* Manage daily end-to-end operations for a 3P-operated Pantry FC, overseeing inbound, outbound, and ICQA operations.
* Meet customer-facing metrics while maintaining cost targets, safety, and team morale.
* Collaborate with stakeholders to ensure smooth operations and partner experience.
* Conduct daily site health checks through 4M, 5S, and inventory audits.
Basic Qualifications
* 2+ years of experience in a customer-facing environment, warehousing, logistics, or manufacturing.
Preferred Qualifications
* Experience in customer-facing roles, warehousing, logistics, or manufacturing for 2+ years.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application or onboarding process, please visit this link for more information. If your region isn’t listed, contact your Recruiting Partner.
Posted: Multiple dates in 2025, updated frequently.
Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.
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