Overview
This is an exciting opportunity to join the Out of Court Resolutions team as a Case Worker, where you will work with offenders who have been identified as suitable to receive a disposal outside of the Court process.
A key part of your role will be to perform suspect needs assessments to identify underlying factors that have contributed to their offending behaviours, and make referrals to help them address those behaviours. This is through early intervention and other appropriate conditions. The Case Workers make up part of a new team who are helping TVP to move to the nationally mandated 2Tier+ framework, preparing for and implementing the use of Diversionary Cautions and Community Cautions alongside Community Resolutions. The aim is to reduce officers’ workloads, reduce reoffending rates and increase victim satisfaction. As we continue to navigate through the implementation of the team, we are being considered experts in our field and provide a much needed service to support colleagues, while creating meaningful outcomes for offenders and victims through the use of Out of Court Resolutions.
Responsibilities
* Communicate effectively with internal and external stakeholders, at all levels, both verbally and in writing, and contribute to multi-agency meetings.
* Take personal responsibility and show resilience when dealing with conflict and vulnerable/distressed members of the public, whilst making good decisions when under pressure.
* Complete the relevant training to acquire Designated Powers and be ICT literate in Microsoft Office applications with a willingness to learn new systems as required.
* Work effectively as a team member with minimum supervision, and also work on your own initiative while prioritising and organising workload.
* Demonstrate negotiation and influencing skills with resilience and the ability to adapt communication style as required.
* Learn relevant guidance and procedures, and hold a full UK driving licence to enable travel around the Force to different locations.
Requirements / Qualifications
* Willingness to learn relevant guidance and procedures.
* Full UK driving licence for travel around the Force to different locations.
* Ability to communicate effectively with stakeholders and contribute to multi-agency work.
Benefits
* 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays).
* Flexible working conditions and a wide range of lifestyle discounts.
* Career development opportunities and the option to join a local government pension scheme.
* Access to the Thames Valley Police family benefits; see the supporting you page for details.
How to apply
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk, quoting reference 22894. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 12th October 2025.
Find out more about our roles here.
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