Our Shift Leader rate of pay starts from £14.76 an hour; It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
Be there for customers, listening to them and helping to make sure they leave the store with what they came for
Look for ways to improve service, including coaching your colleagues and giving feedback to the team
Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
Supporting managers to coordinate seasonal, community and charity events
Providing great customer service, by listening to our customers and putting them first in everything you do
Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
Recognising and celebrating colleagues within the team who are providing great service
To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met
To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
We put your wellbeing first, and support is always available if you need it
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life’s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here .Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. That’s why at Tesco, we always welcome chats about flexible working. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
To find out the school leavers age for your country please click here Â
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.