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Are you a highly driven and results orientated individual who thrives in a fast paced environment with proven experience in social media marketing, webinars, and customer engagement?
We are currently helping our client working in the retail landscape to recruit a driven Membership Co-Ordinator. You will be key in developing and executing initiatives to drive member growth, engagement, and retention, positioning the company as the go-to platform for independent businesses.
This role will require you to collaborate with marketing and senior leadership to ensure consistent and impactful communication and engagement with their members.
Duties
Build and nurture strong relationships with both new and existing members within the community.
Grow the membership network through strategic outreach and partnerships with independent creators and industry experts.
Identify and secure partnerships that provide value, such as discounts, exclusive offers, and other member benefits.
Craft clear, compelling, and engaging communication via email, blogs, and social media to keep members informed and connected.
Organise and execute member-focused events, such as webinars and virtual meetups, in collaboration with the marketing team..
Seek out sponsorship opportunities with like-minded businesses that align with the company’s mission and values.
Assist members in optimising their profiles and resources on the platform to enhance their experience and visibility.
Develop and implement marketing campaigns that promote membership growth and member engagement.
Prepare and deliver monthly webinars featuring industry experts to provide valuable insights to members.
Stay informed on industry trends and competitor activities to continuously improve member offerings.
Collaborate with internal teams to align social media marketing efforts with member engagement strategies.
Actively seek out new members and encourage them to sign up and engage with the community.
Skills/Experience
Proven experience in community management, membership services, or engagement roles.
Strong written and verbal communication skills, with the ability to create clear and compelling content.
Experience with CRM tools and platforms to manage member engagement.
Exceptional organisational and multitasking abilities to manage multiple projects and deadlines.
Strong interpersonal skills and the ability to build relationships both internally and externally.
A proactive, self-starter who is passionate about empowering independent businesses.
A solid understanding of the importance of content in driving engagement and retention.
Ability to work collaboratively in a dynamic, fast-paced environment.
Experience with social media marketing, webinars, and online community engagement.
Knowledge of the independent business and creative industries is a plus.
Opportunity for career growth and advancement
Dynamic, collaborative work environment
4pm finish on Fridays
25 days holiday plus BH with day off for birthday
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