Our client has an opportunity for a Customer Logistics Manager to join them on a contract basis for 12 months. You will be responsible for identifying and developing new opportunities in conjunction with suppliers and customers.
Role: Customer Logistics Manager
Location: Oxford - fully onsite
Hours: 35 per week
Hourly Rate: 22.44 per hour via Umbrella, inside IR35
Clearance: BPSS required before starting
What you’ll be doing
* Provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives.
* Develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.
* Develop and maintain a teamwork approach to working with colleagues.
* Demonstrate appropriate Commercial awareness in all business activities ensuring that the commercial position is adequately safeguarded at all times.
* Recognise potential new business opportunities and highlight such potential opportunities to Senior Management.
* Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.
* Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally.
* Identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base.
* Ensure that customers are fully aware of any supply issues which may compromise production and operations.
* Ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession.
* Maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently (e.g. cost file maintenance, product description database, invoice queries).
* Support and promote continuous improvement programmes.
* Support with customs clearance elements following company procedures.
* Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
* Provide regular reports on progress of investigations and work in progress to the Team Leaders.
* Coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Team Leader.
* Provide temporary holiday cover for another product area or platform.
* Enhance customer satisfaction through active contribution.
* Ensure adherence to the Code of Conduct.
Requirements
Essential
* Capable of effectively communicating ideas and information to a diverse range of internal and external audiences, utilising both written and verbal communication methods.
* Strong Logistics experience.
* Customer-centric mindset, ensuring the customer's viewpoint remains the highest.
* Able to organise time and resources effectively to achieve goals and objectives.
* Proficient in analytical and problem solving skills.
* Ability to work independently and handle multiple tasks.
* Proficient in both Microsoft Office and Google Workspace.
* Ability to unite and involve as a team; or a team player.
* Positive, self‑motivated, enthusiastic and flexible.
* Proficiency in handling stress and approaching challenges with a positive mindset.
Desirable
* Experience with SAP or similar enterprise systems.
* Knowledge of UK Customs and export regulations.
* Compliance with procurement, competition law and legislative requirements.
* Understanding contracts with all constraints.
* Autonomy synthesis and coordination skills.
* French and/or German speaking.
If you are interested in applying for this position and you meet the requirements, please apply!
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