We are working on behalf of a Hertfordshire based lender who are recruiting two Credit Analysts within the Credit Operations team. The new business Credit analyst will demonstrate excellent attention to detail and will be the proactive point of contact between the Credit Operations department, Network Funding, Dealer Account Managers and the Dealer & Broker Network. Ensuring new business applications are assessed in a timely, accuratemanner. This is a hybrid role (please note that initial training in the office is expected for the first few weeks) with 1-2 days a month for team building purposes and attendance when business needs arise. There is a requirement to work one Saturday each month and one Sunday each quarter. Role Description: Respond to all Dealer enquiries in an efficient and courteous manner via phone or email. Assist dealers to convert a negative decision to an acceptable proposal to the business providing the risk is within company guidelines. Follow up on a daily basis any proposals you have deferred for further information Underwrite referred proposals within authority and refer to a higher-level authority when necessary Ability to read & understand company accounts In order to make sound decisions Ensure CIFAS applications are investigated correctly and thoroughly and that any possible frauds are identified promptly referred for further action. Highlight any problems that may arise to your manager and offer possible solutions Ensure department Service Quality Commitments (SQCs) and Key Performance Indicators (KPIs) are met whilst also maintaining high service levels and standards Work transversely across Operations and throughout the business supporting your colleagues in other areas Assist with other job functions within the team inline with business needs Protect the company at all times from fraud and financial exposure Comply with all company procedures and standards To comply with all relevant legislation at all times such as Consumer Credit Act, Money Laundering Act, Data Protection Act and the FLA code of practice Knowledge & Skills: Asset underwriting experience Eye for detail & Good standard of numeracy Excellent telephone manner and communication skills Effective written / verbal communication skills Ability to read & understand company accounts Team Player Pro-active attitude Computer literate Problem solving