Hospitality Experience Leader (Hiring Immediately), Hemel Hempstead
Client: Wagamama
Location: Hemel Hempstead, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate individuality and value personality over perfection — we call it 'Be You, Be Wagamama.' We are seeking a General Manager to lead us on our journey to nourish both body and soul.
The Role:
As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to reach their potential while driving restaurant performance and achieving excellent results.
Requirements:
* Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
* Dedicate yourself to delivering exceptional guest experiences, ensuring every interaction reflects outstanding service, either personally or through your team.
* Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to make informed business decisions and foster continuous improvement.
* Focus on building and nurturing your team from recruitment to ongoing development, supporting their personal and professional growth.
* Cultivate an inclusive environment where team members feel respected and have opportunities to flourish in their roles and careers.
* Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
What We Offer:
* Bonus scheme — up to £8,000 annually
* Access up to 30% of your earnings before payday with Wagestream
* Private medical insurance
* Free food on shift and 50% off outside of work
* Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Early access to new menus
* Wagamama parties with VIP guests
* National recognition through our 'Love Above the Door' program
Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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