FT Recruitment are currently recruiting for an Operations Lead/ Head of Operations on behalf of our client. Our client is looking for an accomplished and forward-thinking Head of Operations to provide strategic oversight and day-to-day leadership across their QHSE advisory function. This role will steer a team of specialist Advisors, driving effective task allocation, capability growth, and consistently high-quality delivery to their clients. Responsibilities Provide operational leadership to the QHSE Advisor team, ensuring effective service delivery, proactive client engagement, and consistent contract performance. Oversee the coordination and execution of client projects and advisory work, ensuring outputs align with required standards and expectations. Support the development of new commercial opportunities, contributing to tenders, onboarding new contracts, and strengthening existing client partnerships. Guide the implementation and continuous improvement of frameworks relating to Quality, Health & Safety, Environment, Information Security, and GDPR. Ensure alignment with relevant management system standards, including ISO 9001, 14001, 45001, and 27001. Qualifications and Experience required Demonstrated success in an operational leadership post, preferably with people management or supervisory responsibility Comfortable working within a high-tempo, client-driven environment NEBOSH General Certificate or an equivalent health & safety qualification Lead Auditor accreditation in at least one of the following: ISO 9001, ISO 14001, ISO 45001 or ISO 27001 Full, clean UK driving licence Innovative mindset, some with a 'think out of the box' attitude and who can be a team player Strong work ethic, great ability to meet strict deadlines and during challenging times can motivate the team around them