Job Overview
We have a further opportunity to join our friendly team as a Medical Secretary to support Respiratory Outpatients. We were delighted to win Team of the Month in January 2023 and are passionate about providing our patients with the best experience of the Respiratory Department. We can offer you full or part time hours and flexibility working on site and/or at home.
The team works together to assist in the smooth running of the department and ensure patients have the best possible experience. On a day to day basis you’ll be supporting clinicians with general administration, including audio typing. You will also be liaising with patients, clinicians and other teams in the Trust so you will need to have a customer focused approach to your work.
We can offer you a supportive environment where you’ll be fully trained and have the opportunity to develop and use your initiative. If you would be interested to visit the department or chat on the phone, please get in touch with Dawn Gallagher, Lead Secretary, on 01225 824227 or dawn.gallagher@ruh.nhs.uk.
Main duties of the job
* To liaise with the medical team, GP's and patients to provide an excellent administration service for all patients.
* First point of contact for patients via telephone and email.
* Typing letters using dictation system directly into hospital system (incl. Millennium).
* Using Microsoft software e.g. Word, Excel, Outlook and the Internet and Intranet.
* Management of consultant diaries.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff well‑being, with a well‑established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well‑being. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed Job Description And Main Responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Essential Criteria
* Education
* Provide examples of dealing with the public.
Desirable Criteria
* Previous healthcare experience.
* Have you used our patient administration system Millennium before?
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Health Care Provider
* Industries: Hospitals and Health Care
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