We are seeking an experienced Infrastructure Project Manager with strong MSP background to lead the delivery of multi-site infrastructure projects for a growing Managed Service Provider. This role requires hands-on project ownership, excellent stakeholder management, and proven experience delivering technical infrastructure solutions across networking, cabling, telephony and cloud environments.
You will manage end-to-end delivery of projects ranging from £100k to £1m+, working closely with clients, engineers, contractors and internal teams to ensure solutions are delivered on time, within scope and budget.
Key Responsibilities
Infrastructure Project Delivery
* Lead the full lifecycle delivery of IT infrastructure projects within MSP environments.
* Manage project scopes including:
* Network installations and refreshes
* Structured cabling and backbone installations
* WAN implementations
* Telephony and VoIP solutions
* Produce project documentation such as scopes of work, delivery plans, RAID logs and progress reports.
* Ensure all technical delivery meets client requirements and quality standards.
Financial & Commercial Management
* Manage project budgets for hardware, labour and external contractors.
* Review and approve contractor invoices for completed works.
* Oversee and instruct client invoicing in line with project milestones.
* (Bonus) Experience managing payment applications or staged billing frameworks.
Stakeholder & Vendor Management
* Act as primary point of contact for clients throughout project delivery.
* Coordinate with engineering teams, third-party suppliers, contractors and internal service teams.
* Communicate project status, risks and issues to internal and external stakeholders.
Skills & Experience Required
* Proven experience delivering infrastructure projects within an MSP environment (essential).
* Ability to manage technical delivery even where the candidate is not hands-on in engineering.
* Strong understanding of network infrastructure, cabling, WAN, telephony/VoIP and building connectivity.
* Experience delivering projects ranging from £100k to £1m+.
* Confident in financial management, budgeting, cost control and invoicing processes.
* Strong communication, documentation and stakeholder engagement skills.
* Ability to work across multiple projects concurrently in a fast-paced MSP setting.