Customer Service Officer - Welsh SpeakingSwyddog Gwasanaethau Cwsmer - Siarad Cymraeg Location / Lleoliad: Caernarfon Pay / Cyflog: £15 per hour Contract / Cytundeb: Temporary - Approx. 5 months (from end of January) Hours / Oriau: Full-time, Monday-Friday Your New Company / Eich Cwmni Newydd Join a respected local government organisation during a busy and exciting period! I am looking for fluent Welsh speakers to provide exceptional customer service and make a real difference to the community. Ymunwch â sefydliad llywodraeth leol sy'n cael ei barchu yn ystod cyfnod prysur a chyffrous! Rydym yn chwilio am siaradwyr Cymraeg rhugl i ddarparu gwasanaeth cwsmeriaid eithriadol a gwneud gwahaniaeth gwirioneddol i'r gymuned. Your Role / Eich Rôl As a Customer Service Officer, you'll be the friendly voice on the phone, helping customers with queries, signposting services, and recording accurate data. Your Welsh language skills will be key in delivering a first-class experience. Fel Swyddog Gwasanaethau Cwsmer, byddwch yn llais cyfeillgar ar y ffôn, yn helpu cwsmeriaid gyda chwestiynau, yn cyfeirio at wasanaethau, ac yn cofnodi data'n gywir. Bydd eich sgiliau Cymraeg yn allweddol i ddarparu profiad o'r radd flaenaf. What You'll Need / Yr Hyn Sydd Angen Arnoch Fluent in Welsh and English / Yn rhugl yn y Gymraeg a'r Saesneg Confident telephone manner / Hyderus ar y ffôn Positive attitude and multitasking skills / Agwedd gadarnhaol a gallu i wneud sawl peth ar unwaith Basic MS Office skills / Sgiliau sylfaenol MS Office Available from end of January for approx. 5 months / Ar gael o ddiwedd Ionawr am tua 5 mis DBS check required / Gwiriad DBS yn ofynnol What You'll Get / Yr Hyn Sydd Ar Gael I Chi Competitive pay: £15 per hour / Cyflog cystadleuol: £15 yr awr Full-time hours, Monday-Friday / Oriau llawn amser, Llun-Gwener Based in Caernarfon with free parking / Wedi'i leoli yng Nghaernarfon gyda pharcio am ddim Hybrid working available after training / Gwaith hybrid ar gael ar ôl hyfforddiant 1-month training provided / Hyfforddiant 1 mis yn cael ei ddarparu Ready to make an impact? Apply today and bring your Welsh language skills to a role that truly matters! Yn barod i wneud gwahaniaeth? Ymgeisiwch heddiw a defnyddiwch eich sgiliau Cymraeg mewn rôl sy'n wirioneddol bwysig! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays