Overview
Contract Administrator - Property (£29,902 per annum, full-time). This role supports the Property Team and the Senior Contract Manager, addressing day-to-day issues, communicating with tenants, raising works orders, and providing administrative support. You will assist with contracts including door and window programmes, cyclical decorations, and servicing of disability aids and equipment.
Responsibilities
* Build and maintain positive relationships internally, acting as a key link between the property team and the rest of the business.
* Respond to tenant inquiries and manage related communications with a strong focus on customer care.
* Raise and track works orders in the system; support day-to-day contract administration.
* Assist with contracts related to door and window programmes, cyclical decorations, and servicing of disability aids and equipment.
Qualifications and Skills
* Highly organised with good customer care skills.
* Strong IT skills and ability to learn new systems quickly.
* Ability to drive and have access to a car.
About Us
At West Kent we’re passionate about the role a housing association can play in society. Our values guide us in delivering on promises with honesty, integrity, flexibility, compassion, self-awareness, learning, hard work and a positive team culture.
Benefits
* Generous pension and life cover.
* Health cash plan.
* Flexible leave package including three additional days for Christmas closure.
* Paid time off to volunteer and an annual wellbeing grant.
Location
The role will be based in Sevenoaks Office with a hybrid working approach. Full-time employees attend the office twice a week.
Notes
We will only consider applications submitted with a full CV and completed application form. For full job details and recruitment process, please visit our website.
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