We are seeking an Implementation Project Manager who is passionate about building strong customer relationships and managing challenging projects. You will be responsible for coordinating engineer visits for telematics orders, managing customer expectations, and providing realistic timeframes aligned with workload.
Join us at our Crewe office, working hours Monday-Friday, 8:30am - 5:00pm. Your day-to-day responsibilities will include:
1. Managing a high volume of projects with private and public sector clients, overseeing project implementation and administration.
2. Creating and updating project work plans to meet evolving needs.
3. Liaising with internal and external teams to implement installation plans and manage installers to meet SLAs.
4. Producing and maintaining project tracking documents.
5. Ensuring all project documents are complete, current, and properly stored.
6. Managing daily project activities, resolving queries as they arise.
7. Setting up systems and reporting according to customer requirements.
8. Collaborating with stakeholders to ensure effective project implementation.
9. Prioritising tasks, managing resources, and reporting on project progress.
10. Upholding company policies on information security.
Ideal candidates will demonstrate:
* Strong attention to detail and multitasking abilities.
* Excellent proficiency in Excel and Microsoft Office tools.
* Effective communication skills, both written and verbal.
* Problem-solving skills with a focus on quality and customer service.
* Adaptability in a fast-paced environment.
* Ability to work under pressure and meet deadlines.
* Teamwork skills to meet client and business needs.
What you can expect from us:
* A friendly, inclusive culture aligned with our customer-centric approach.
* A fast-growing, innovative, and agile organization.
* Opportunities for continuous improvement and empowerment from day one.
* A commitment to a diverse and inclusive working environment.
Company Overview
We are a forward-thinking global company delivering transformative solutions in sustainable mobility, connectivity, and technology. Since 1990, our mission has been to help businesses adapt to change and leverage new opportunities, with a strong focus on sustainability through our leading e-mobility solutions. Join us as we continue to innovate and grow on our journey toward a sustainable and connected future.
#J-18808-Ljbffr