Are you passionate about delivering outstanding customer experiences? Looking for a permanent opportunity where your skills and energy truly make a difference? If you're proactive, detail-oriented, and thrive in a fast-paced, team-driven environment we want to hear from you.
Were on the lookout for a Customer Service Coordinator to join our dynamic Customer Service Team. Youll be the friendly and professional voice of Tarmac, supporting our valued customers and helping us deliver excellence every single day.
What Youll Be Doing
As a Customer Service Coordinator, youll play a vital role in ensuring smooth communication and top-tier service. Your day-to-day will include:
* Handling customer enquiries and orders via phone and email with speed and accuracy
* Creating positive experiences with every interaction
* Performing precise data entry and sales processing
* Collaborating with internal teams to resolve issues efficiently
* Spotting opportunities to improve processes and enhance service delivery
* Maintaining accurate customer records in our CRM system
* Communicating with departments like Finance, Depot, and Purchasing
* Supporting product delivery and contributing to business success
* Building product knowledge and sharing insights with stakeholders
This is a Monday to Friday rol...