As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store's community through supporting local causes and events. You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don't need to have worked in this environment before, but you'll need to show that you can adapt, prioritise, and make quick, smart decisions. We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team. Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
Responsibilities
* Leading your team and getting involved with all aspects of people management
* Deputising for your Branch Manager (may be in sole charge of the store)
* Ensure branch is at top of its game, offering great standards and delivering excellent customer service
* Make sure branch is operating safely and legally
* Build relationships with other stores and colleagues and local community
Qualifications
* Promoting membership
* Previous leadership experience
* Ability to support and motivate others
* Flexible, hard-working, and confident
* Great interpersonal and communication skills
* Friendly, with a genuine commitment to great customer service
Benefits
* Competitive rates of pay
* 20% discount in our food stores, along with other discounts across our family of businesses
* 22 days holiday (plus bank holiday entitlement) which increases with service
* 5% employer pension contribution
* Death in service benefit
* Enhanced family leave and pay arrangements
* Opportunities to grow, with award-winning training and apprenticeship programmes
* Great discounts, deals, and cashback across over 900 high street and online retailers
* Financial wellbeing support, including Stream
* Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
* Employee Recognition Scheme
* Long Service Awards
* Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
* Employee Assistance Programme
* Enhanced on statutory terms, subject to service criteria.
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