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Relationship manager

Birmingham (West Midlands)
Close Brothers Group
Relationship manager
Posted: 9 September
Offer description

Overview

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Are you a motivated sales professional ready to make an impact within a specialist market? Join our expert team at Close Brothers Asset Finance, where you'll play a key role in growing our footprint within the Manufacturing sector. As part of our Manufacturing business, you'll be responsible for meeting ambitious sales targets by providing tailored Asset Finance solutions and related services to businesses across the sector. We’re looking for a confident, results-orientated person with a strong sales background and a talent for building effective, lasting relationships with customers. You’ll have a background in Asset Finance or specialist manufacturing equipment, but beyond that, we’re looking for someone with initiative, commercial and financial acumen, and the motivation to succeed in a dynamic and rewarding environment. This is a field based role, so you’ll work from home, covering a territory spanning across the North Midlands including Dudley, Wolverhampton, Walsall and surrounding areas. The role involves significant amounts of travel, so a valid drivers licence is required.


Responsibilities

* Proactively identify, pursue and convert new business opportunities to consistently meet or exceed sales targets.
* Build and maintain strong, long-lasting relationships with customers by understanding their needs and providing tailored solutions to foster repeat business.
* Manage the end-to-end sales cycle including ensuring timely and precise service delivery and providing customers with the relevant information to close the deal.
* Serve as a knowledgeable and credible finance partner by staying informed of relevant products, market trends, customer needs and competitive landscape.
* Act as a liaison between the company and its existing and prospective markets, negotiating terms of an agreement and closing sales while gathering valuable market and customer insights.
* Maintain accurate and up to date records of customer interactions, ensuring all compliance with both internal policies and external regulatory requirements.
* Work collaboratively with the Risk function to ensure the consistent alignment of objectives, adhering fully to the principles of the Enterprise Risk Management framework of the Close Brothers Group.
* Prepare comprehensive and well-structured credit applications to support informed lending decisions for customers.
* Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.
* Ensure you operate within the context of the FCA regulations at all times and that the Treating Customers Fairly initiative is fully adhered to.


Experience and Skills

* Experience of working in a customer-facing asset finance sales environment, consistently meeting or exceeding targets.
* Strong interpersonal skills and ability to effectively communicate at all levels.
* Sales driven with an ability to plan and manage own activities and contact strategy.
* Strong business and financial acumen.
* Excellent sales and negotiation skills.
* Determination and resilience.


Desirable

* Knowledge of the Manufacturing sector with a focus on the equipment (not essential but preferred).
* Ability to analyse and interpret financial information.


Accessibility

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back.


About Us

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. We are a hybrid-working organisation and look to balance work and home life for our employees. Close Brothers Group is committed to sustainability and helping the charities that matter most to our people. We aim to create an open and inclusive company where everyone is valued, respected and included.


How to Apply

If this role is of interest, please apply through the standard channels. We welcome applications from all backgrounds and are happy to discuss flexible working arrangements during the screening process.

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