Residential Living Recruitment is looking to recruit a Leasing Team Member for a landmark Build To Rent (BTR) site in South London. This is a unique opportunity to be a part of a one-of-a-kind development and fantastic on site team. Experience within lettings is a big plus but you must have a positive attitude and commitment to your role. You will receive full training along the way. Job Role: Lettings Associate Shift Patterns: 40-hour week across 5 day out 7 days Salary: £27,500 Per Annum plus 20% bonus Key responsibilities: Take the lead in touring and leasing to maximise occupancy and revenue, including following-up on leads and sales conversions. Support the Leasing Manager in achieving occupancy targets and development KPIs, including driving average rent rates and management reporting. Contact all leasing enquiries within designated response time and achieving conversion rate in line with KPIs. Ensure all tours are conducted to a high standard and driven towards achieving a conversion. Lead on the management of resident tenancies, including AST creation, leading on the move-in/out processes, and ensuring compliance. Handle enquiries professionally, with an emphasis on customer service. Work alongside external leasing agents, building positive relationships and increasing sales. Provide competitor analysis, including undertaking mystery shops of nearby developments. Support the marketing team with information and ideas based on activity, trends and resident or enquiry feedback. Handle resident tenancy renewals, striving to deliver against occupancy and revenue KPI’s. Be part of a comprehensive leasing team, alongside our Resident, Facilities and Management teams. Complete relevant administrative tasks as required, including processing referencing details, ensuring information is correct on tenancy agreements, and handling tenancy and resident information. Be flexible, and hands on. Get stuck in Who we are searching for? Previous experience in lettings, resident services, property management, or residential sales (Build-to-Rent preferred). Proven ability to provide outstanding customer service and build trusted relationships. Knowledge of London’s rental market and relevant UK lettings regulations. Strong sales and negotiation skills, with a track record of meeting or exceeding targets. Highly organised, with strong time management and attention to detail. Confident using CRM systems and Microsoft Office.