Job Description
IT Onsite Technician
Manchester- on site
£29K – 35K
An experienced IT Technician is required for our legal client. The successful candidate will provide hands-on technical support in the Manchester office. You’ll support users, maintain IT hardware and infrastructure, and help ensure systems remain available and reliable.
Responsibilities-
* On-site deskside and hardware support
* Managing IT assets, device builds, refreshes, and repairs
* Resolving and logging incidents via a ticketing system
* Supporting meeting rooms, AV, and video conferencing
* Assisting with server, storage, and network hardware
* Daily hardware and environment checks
* Supporting projects and occasional out-of-hours work
Experience required-
* Broad software application skills desired.
* Demonstrated ability to master new software applications and technologies.
* Prior experience with a ticketing system strongly preferred.
* Proficiency in network skills.
* Must have at least 2+ years’ experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment.
* Working knowledge of ITIL service management and its processes is highly advantageous.
* Knowledge of AV systems and telecommunications would be beneficial.
A great opportunity for someone who enjoys a varied, hands-on IT support role in a professional on-site environment.